Job Description

Responsibilities: Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. General Skills: Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders Experience developing strategies, conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines Desirable Skills: Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles, concepts, policies and practices Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping Experience in structured, object oriented and agile methodologies for user requirements Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Requirements Experience and Skill Set Requirements: Must Haves: Defining/Clarifying requirements to clarify any ambiguities and ensure stories are well-defined, prioritized, and ready for development Support Stakeholder communication - keep stakeholders informed on progress, changes, and any issues that arise Experience with data analysis to uncover insights into current use of key business functions connecting to and querying Oracle databases Skill Set Requirements: Lead and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Defining/Clarifying requirements to clarify any ambiguities and ensure stories are well-defined, prioritized, and ready for development Supporting the Product Owner as a bridge between the product owner and development team Participating in backlog refinement; prioritize tasks, ensure alignment with business objectives Support Stakeholder communication - keep stakeholders informed on progress, changes, and any issues that arise Experience with working in an Agile project environment. Participate/Lead Sprint Ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives Validate Deliverables - ensure that developed features meet business needs and acceptance criteria Assist in user acceptance testing (UAT) or review use cases Experience with public sector activities including information, workflows and approvals related to permitting, inspections, incidents and legal actions (investigations, prosecutions, convictions). Experience with working with business area stakeholders and IT staff to review business needs, requirements elaboration, documentation related to current state and future state. Experience with data analysis to uncover insights into current use of key business functions connecting to and querying Oracle databases Experience with tools like DevOPS for backlog management and documenting requirements.