Responsibilities

• 
  Provides advice on the testing strategy, test plans, the
  selection of testing tools, and the identification of resources required for
  testing.
• 
  Plans and organizes testing efforts for large systems in
  Graphical User Interface (GUI) and non-Graphical User Interface (GUI)
  environments, including the execution of systems integration tests,
• 
  specialized tests, and user acceptance testing (e.g., stress
  tests).
• 
  The Quality Assurance Specialist is responsible for the
  development of test plans, test scripts and test cases and executing these
  against the various components.
• 
  The tester will work with the testing lead and IT lead of
  each project as well as the project team members in the analysis, design,
  development, implementation and ongoing support of the required systems.
• 
  Executes functional, integration, system, and regression
  tests.
• 
  Validates that the system behaves as expected under various
  conditions.
• 
  Identifies, document, and track software defects using tools
  like ALM, JIRA, Bugzilla, and Azure DevOps.
• 
  Works closely with developers to reproduce and resolve
  issues.
• 
  Develops and maintains automated test scripts using tools
  like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
• 
  Integrate automated tests into CI/CD pipelines.
• 
  Conduct performance, stress, and load testing to ensure the
  system can handle expected user traffic and data volumes.
• 
  Knowledge and understanding of Accessibility for Ontarians
  with Disability Act (AODA) and related regulations and standards.
• 
  Collaborate with developers, business analysts, and project
  managers to clarify requirements and ensure quality.
• 
  Participate in Agile ceremonies like sprint planning, daily
  stand-ups, and retrospectives.
• 
  Maintain detailed documentation of test results, test
  coverage, and quality metrics.
• 
  Provide input for user manuals and release notes.
• 
  Ensure testing processes comply with industry standards and
  regulatory requirements.

General Skills

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  Experience in planning, organizing and implementing testing
  efforts at the specified experience level
• 
  Knowledge of structured methodologies for the development,
  design, implementation and maintenance of applications
• 
  Knowledge and experience in the use of Computer Aided
  Software Engineering (CASE) tools and data query tools to aid in the
  development of test cases
• 
  Knowledge and experience in the use of automated test tools
  and version control systems on one or more platforms
• 
  Experience executing functional tests, non-functional tests
  and systems level integration tests
• 
  Experience supporting user acceptance testing and
  participating in UAT activities
• 
  Experience with quality assurance principles, practices,
  tools and structured methodologies
• 
  Experience creating testing strategy documentation, test
  plans, test cases and test data for various types and phases of testing,
  including technical and business functional validation
• 
  Experience in quality assurance and testing, including unit
  testing, integration testing, load testing, performance testing, etc.
• 
  Knowledge and experience in all phases of the Systems
  Development Life Cycle
• 
  Excellent analytical, problem-solving and decision-making
  skills; organizational, creativity and perseverance skills; verbal and written
  communication skills; and interpersonal skills
• 
  A team player with a track record for meeting deadlines
• 
  Knowledge of one or more automated testing tools
• 
  Knowledge of system, integration, regression, and acceptance
  testing.
• 
  Familiarity with Agile, Scrum, and Waterfall methodologies.
• 
  Demonstrated ability to write clear, comprehensive test
  cases and execute them effectively.
• 
  Experience with tools like ALM, JIRA, Bugzilla, TestRail,
  Zephyr, etc.
• 
  Familiarity with tools like Selenium, Cypress, or Postman
  for API testing.
• 
  Understanding of scripting languages (e.g., Python,
  JavaScript, Bash) for automation or test data setup.
• 
  Demonstrated ability to write queries to validate data and
  perform backend testing.
• 
  Clear grasp of the software development and testing life
  cycles.
• 
  Experience conducting basic security testing and
  collaborating with security specialists for deeper penetration testing.
• 
  Experience developing and managing robust test data
  strategies, including generating realistic and sufficient test data, ensuring
  data privacy, and managing test data environments.
• 
  Validates data integrity, consistency, and accuracy across
  various system components and databases, performing data migration and
  transformation testing as needed.
• 
  Experience developing and executing performance test scripts
  using tools like JMeter or LoadRunner, and analyzing performance bottlenecks
  and system scalability.

Desirable Skills

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  Knowledge and experience in at least one programming
  language
• 
  Experience in the use of information retrieval packages
• 
  Knowledge and understanding of testing methods in an
  object-oriented environment
• 
  Knowledge and understanding of Information Management
  principles, concepts, policies and practices.
• 
  Knowledge and understanding of Accessibility for Ontarians
  with Disability Act (AODA) and related regulations and standards
• 
  Experience planning and organizing testing efforts for both
  large and small systems
• 
  Experience coding automated test scripts to produce sets of
  automated test cases
• 
  Experience testing Commercial Off-the Shelf Applications
  (COTS)

Requirements

Experience and Skill Set Requirements

Software Testing Soft Skills- 40%

• 
  Analytical: Proven excellent analytical skills, logical
  reasoning and systematic problem solving
• 
  Communication: Strong communication skills; both written and
  verbal
• 
  Time Management: Strong ability to work under pressure, work
  with aggressive timelines, and be adaptive to change
• 
  Great Attitude: Ability to develop and present new ideas and
  conceptualize new approaches and solutions
• 
  Teamwork: Excellent interpersonal relations and demonstrated
  ability to work with others effectively in teams

Software Testing Experience - 35 %

• 
  8+ years of experience working as a Software QA Tester
• 
  5+ years of experience testing a Commercial Off the Shelf
  (COTS) Application
• 
  Experience testing Oracle Siebel CRM application is a strong
  asset
• 
  Experience working on Siebel Test Automation is an
  asset
• 
  Experience testing Adobe AEM is an asset
• 
  Displays an understanding of Software Development Life Cycle
  (SDLC) concepts
• 
  Displays an understanding of PM Methodologies like Agile and
  Waterfall.

Technical Skills - 20%

• 
  Experience with defect tracking tool like Jira / Azure
  DevOps
• 
  Strong understanding of defect management life cycle
• 
  Demonstrates an experience of proper Documentation of Test
  Cases / Test Execution Plans
• 
  Working knowledge and experience of QMetry is an asset
• 
  Working experience of an automation tool (GUI and API ) is
  an asset
• 
  Ability to write and understand SQL is an asset
• 
  Ability to understand data models is an asset
• 
  Ability to understand Java and Javascript is an asset

Public Sector Experience- 5%

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  Experience with Siebel modules such as Public Sector CRM,
  Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign
  Management, Marketing, Resource Manager, and Public Sector eService would be an
  asset
• 
  Experience with Case Management would be an asset.

Must Have:

• 
  8+ years of experience working as a Software QA Tester
• 
  Experience testing Oracle Siebel CRM application is a strong
  asset
• 
  Experience working on Siebel Test Automation is an
  asset
• 
  Experience testing Adobe AEM is an asset
• 
  Experience with defect tracking tool like Jira / Azure
  DevOps

nice to have:

• 
  Experience with Case Management would be an asset.