Responsibilities:

• 
  Provides advice on the testing strategy, test plans, the
  selection of testing tools, and the identification of resources required for
  testing.
• 
  Plans and organizes testing efforts for large systems in
  Graphical User Interface (GUI) and non-Graphical User Interface (GUI)
  environments, including the execution of systems integration tests, specialized
  tests, and user acceptance testing (e.g., stress tests).
• 
  The Quality Assurance Specialist is responsible for the
  development of test plans, test scripts and test cases and executing these
  against the various components. The tester will work with the testing lead and
  IT lead of each project as well as the project team members in the analysis,
  design, development, implementation and ongoing support of the required
  systems.
• 
  Executes functional, integration, system, and regression
  tests.
• 
  Validates that the system behaves as expected under various
  conditions.
• 
  Identifies, document, and track software defects using tools
  like ALM, JIRA, Bugzilla, and Azure DevOps.
• 
  Works closely with developers to reproduce and resolve
  issues.
• 
  Develops and maintains automated test scripts using tools
  like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
• 
  Integrate automated tests into CI/CD pipelines.
• 
  Conduct performance, stress, and load testing to ensure the
  system can handle expected user traffic and data volumes.
• 
  Knowledge and understanding of Accessibility for Ontarians
  with Disability Act (AODA) and related regulations and standards.
• 
  Collaborate with developers, business analysts, and project
  managers to clarify requirements and ensure quality.
• 
  Participate in Agile ceremonies like sprint planning, daily
  stand-ups, and retrospectives.
• 
  Maintain detailed documentation of test results, test
  coverage, and quality metrics.
• 
  Provide input for user manuals and release notes.
• 
  Ensure testing processes comply with industry standards and
  regulatory requirements.

General Skills:

• 
  Experience in planning, organizing and implementing testing
  efforts at the specified experience level
• 
  Knowledge of structured methodologies for the development,
  design, implementation and maintenance of applications
• 
  Knowledge and experience in the use of Computer Aided
  Software Engineering (CASE) tools and data query tools to aid in the
  development of test cases
• 
  Knowledge and experience in the use of automated test tools
  and version control systems on one or more platforms
• 
  Experience executing functional tests, non-functional tests
  and systems level integration tests
• 
  Experience supporting user acceptance testing and
  participating in UAT activities
• 
  Experience with quality assurance principles, practices,
  tools and structured methodologies
• 
  Experience creating testing strategy documentation, test
  plans, test cases and test data for various types and phases of testing,
  including technical and business functional validation
• 
  Experience in quality assurance and testing, including unit
  testing, integration testing, load testing, performance testing, etc.
• 
  Knowledge and experience in all phases of the Systems
  Development Life Cycle
• 
  Excellent analytical, problem-solving and decision-making
  skills; organizational, creativity and perseverance skills; verbal and written
  communication skills; and interpersonal skills
• 
  A team player with a track record for meeting deadlines
• 
  Knowledge of one or more automated testing tools
• 
  Knowledge of system, integration, regression, and acceptance
  testing.
• 
  Familiarity with Agile, Scrum, and Waterfall methodologies.
• 
  Demonstrated ability to write clear, comprehensive test
  cases and execute them effectively.
• 
  Experience with tools like ALM, JIRA, Bugzilla, TestRail,
  Zephyr, etc.
• 
  Familiarity with tools like Selenium, Cypress, or Postman
  for API testing.
• 
  Understanding of scripting languages (e.g., Python,
  JavaScript, Bash) for automation or test data setup.
• 
  Demonstrated ability to write queries to validate data and
  perform backend testing.
• 
  Clear grasp of the software development and testing life
  cycles.
• 
  Experience conducting basic security testing and
  collaborating with security specialists for deeper penetration testing.
• 
  Experience developing and managing robust test data
  strategies, including generating realistic and sufficient test data, ensuring
  data privacy, and managing test data environments.
• 
  Validates data integrity, consistency, and accuracy across
  various system components and databases, performing data migration and
  transformation testing as needed.
• 
  Experience developing and executing performance test scripts
  using tools like JMeter or LoadRunner, and analyzing performance bottlenecks
  and system scalability.

Desirable Skills:

• 
  Knowledge and experience in at least one programming
  language
• 
  Experience in the use of information retrieval packages
• 
  Knowledge and understanding of testing methods in an
  object-oriented environment
• 
  Knowledge and understanding of Information Management
  principles, concepts, policies and practices.
• 
  Knowledge and understanding of Accessibility for Ontarians
  with Disability Act (AODA) and related regulations and standards
• 
  Experience planning and organizing testing efforts for both
  large and small systems
• 
  Experience coding automated test scripts to produce sets of
  automated test cases
• 
  Experience testing Commercial Off-the Shelf Applications
  (COTS)

Requirements

Experience and Skill Set Requirements:

Must Haves:

• 
  Solid
  experience with triaging defects, participating and leading triage
  meetings, and producing defect summary reports.
• 
  Extensive
  experience performing regression testing manually and automation scripts
• 
  5-10
  years of experience with different automation and manual testing types:
  black box testing, penetration testing, security testing, system testing,
  unit testing, AODA and UAT testing
• 
  Extensive
  experience with preparing detailed test cases to test functionality
• 
  Hands
  on experience with various defect tracking tools such as Azure DevOps

Nice to have:

• 
  Prior OPS or public sector exp.
• 
  Contact centre exp.

Skill Set Requirements:

Experience & Skill Set:

• 
  Solid
  experience with triaging defects, participating and leading triage
  meetings, and producing defect summary reports.
• 
  Hands
  on experience with various defect tracking tools such as Azure DevOps
• 
  Experience
  creating test cases and test scenarios in Azure DevOps
• 
  5+
  years developing automation test scripts with multiple Tools
• 
  Extensive
  experience performing regression testing manually and automation scripts
• 
  Experience
  performing Load Test
• 
  5-10
  years of hands-on experience Performing automation testing and developing
  test scripts
• 
  Experience
  with Screen Readers, Syntax Checking tools, Colour-Contract tools, browser
  tools/toolbars.
• 
  Extensive
  experience performing functional and regression testing through manual
  testing and automation.
• 
  Experience
  with HTML 5, WAI-ARIA tags, UX and front-end development
• 
  Ability
  to provide coding, system and architecture recommendations to ensure
  application is Accessible
• 
  Experience
  with development tools (Java, Angular JS) and ability to provide coding
  recommendation for Accessibility remediation
• 
  Experience
  with User Experience Interface design and architecture.
• 
  Bi-lingual
  testing experience is a strong asset

QA experience:

• 
  5 –
  10 years of experience with DevOps/Agile/Scrum Methodology working with
  Web and Mobile technologies, as well as different OS/Platforms
• 
  5-10
  years of experience with different automation and manual testing types:
  black box testing, penetration testing, security testing, system testing,
  unit testing, AODA and UAT testing
• 
  Solid
  experience creating Test Strategy/Test Plan document
• 
  5-10
  years of hands- on experience with BRD: analyzing business requirements
  and creating test data requirements
• 
  Extensive
  experience with preparing detailed test cases to test functionality
• 
  Proven
  experience with identifying bugs in software; excellent ability to
  document and explain bugs/issues to Dev and business teams
• 
  Solid
  experience with triaging defects, participating and leading triage
  meetings, and producing defect summary reports.
• 
  Hands
  on experience with various defect tracking tools such as Azure DevOps
• 
  Experience
  creating test cases and test scenarios in Azure DevOps
• 
  Experienced
  in Test Automation, preparing scripts/updating existing scripts, run the
  scrips and capture results.
• 
  5-10
  years of hands-on experience with system testing, system integration
  testing
• 
  Extensive
  experience in Quality Assurance preparing Test Plans, Test Cases and
  executing and monitoring unit, integration and UAT testing while working
  directly with clients
• 
  Manual
  system testing and integration testing experience including creating test
  cases and test plans

Automation Testing/Technical experience:

• 
  Experience
  developing automation testing scripts
• 
  Performing
  functional and regression testing with multiple automation tools
• 
  Experience
  generating test data through DB queries/DB model analysis