Job Description

RQ09848 - Sr. Software Developer - CRM

40 St. Claire Ave. West Toronto

On-site

Contract 5 months, possible extension

Responsibilities

• Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
• Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
• Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
• Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
• Documenting processes and technical designs and updating build books
• Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
• Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
• Design and develop prototypes and proof of concepts
• Document build books, working with LRC staff on actual implementation document performance measures of the new environments
• Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
• Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
• Develop unit testing scripts to confirm successful installation/configuration
• Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
• Develop build books, working with LRC staff on actual implementation; documenting performance measures of new environments
• Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
• Ensure compliance with I&IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
• Ensure designs are re-sizable / scalable for multiple screen platforms
• Recommend development and support technologies that provide more efficient code management
• Ensure web pages are AODA compliant and are compatible across multiple browser technologies
• Develop testing scripts to ensure integrity during change
• Define diagnostic methods to help incident management
• Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Must haves:

• Siebel Public Sector 8.x (10+ years) with 2+ year experience with Oracle Siebel 20.0 and above
• Siebel EAI, EIM (10+ years)
• Siebel data model (10+ years): Data model extension
• Siebel Remote (10+ years): Docking Object, Siebel Anywhere
• Siebel OpenUI (7+ years): PM/PR Scripting
• Siebel Smart Scripts and Task Based UI (5+ years)
• Siebel e-Services ( 10+ years)
• Oracle BI Publisher Report
• Oracle Service Cloud (OSC)
• Java Enterprise Edition (J2EE), Java, JavaScript, jQuery, Jscript bootstrap framework, HTML 5, and CSS (5+ years)
• REST web service (using JSON) (5+ yea