Job Description

*Travel Required

Deliver business analysis work packages on concurrent projects to ensure project deliverables meet requirements, including:

· Lead and conduct business analysis in order to assess and prioritize clients business problems/opportunities and document the business requirements in such a way that technology solutions can be delivered iteratively.

· Apply data mining and data scripting techniques to enable data analysis and reporting solutions that are appropriate for business problem solving.

· Apply process re-engineering concepts to promote business improvements through evidence-focused and cost-effective service delivery approaches.

· Work across system development teams to coordinate and document data interface use cases, data standards, and ETL specifications.

· Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.

· Lead and conduct business analysis at varying levels of detail, appropriate to the project phase and/or release plan, aligning with agile methodologies as well as the OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process.

Performance measures:

· Develop performance measures for business analysis evaluation and conducts follow-up as required.

· Support QA activities

New client requests:

· Lead analysis of new client requests and support the forming of emerging priorities, including

· Lead and conduct business analysis to understand and capture requirements

· Develop strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.

Support the units efforts to improve BA maturity.

BA strategy:

· Develop strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.

Support the units efforts to improve BA maturity.

NOTE

The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide network enhancement and maintenance. Expenditures/reimbursements for travel will be in accordance with the Travel, Meal and Hospitality Expenses Directive.

Extension/Amendment Attestation: Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW.

Assignment Type This position is currently listed as "Hybrid" as consultants will be required to work partly in the physical workplace and partly remotely. The details of this arrangement will be at the Hiring Manager's discretion.

SkillsExperience and Skill Set Requirements

Business Analysis Skills

· 10+ years experience with business analysis

• Experience in understanding and accurately translating business problems into technology requirements documents that support technology solution development using a wide range of tools and techniques.
• Experience in translating technology features and defects into business implications using a wide range of tools and techniques.
• Demonstrated experience delivering a wide range of documentation both business and IT focused, including business requirement documentation, use case documentation, business workflow, IT process flow.

· Experience with gathering data requirements and writing report specifications

35%

Technical Skills

· Experience in working with large scale, complex IT projects delivering mission critical IT solutions, including desktop applications, web/mobile applications, telephony, radio, etc.

• Demonstrated experience in bridging the business/IT communication gap to successfully deliver on IT implementations
• Demonstrated experience in working closely with QA teams to ensure the IT product can meet business needs
• Demonstrated experience with enterprise architecture and gating process

· Experience working on concurrent projects

35%

Analytical and Communication Skills

· Experience in bringing clarity to complex business challenges and conflicting articulation of business issues through business analysis techniques that result in common understanding of the issues, as well as agreement on business process requirements vs technology requirements to solve the issues.

• Experience in capturing, and analyzing complex and sometimes competing business requirements to develop a set of technical recommendations
• Experience in capturing and translating complex business processes and procedures into technology workflows, features and configurations

· Excellent verbal and written communication skills, interpersonal and negotiation skills

20%

Public Safety Experience

· Experience with data related projects (Data analytics, ETL, Data Visualization, Business Intelligence)

• Experience developing and implementing dashboard projects.
• Experience with Computer Aided Dispatch (CAD application)
• Experience working in a public safety environment, such as ambulance, fire or police
• Experience with telephony and radio technologies such as IP based telephony, Avaya, P25

· Experience with implementing and integrating Medical Triage Algorithm such as MPDS

10%

MUST HAVES:

10 Years:

Experience with data related projects (Data analytics, ETL, Data Visualization, Business Intelligence)

· Experience developing and implementing dashboard projects.

· Experience with Computer Aided Dispatch (CAD application)

· Experience working in a public safety environment, such as ambulance, fire or police

· Experience with telephony and radio technologies such as IP based telephony, Avaya, P25

· Experience with implementing and integrating Medical Triage Algorithm such as MPDS