Must haves:

• 
  3+
  years of experience in Public Sector with developing complete Salesforce
  CRM solutions
• 
  5+
  years of experience with Salesforce PSS Grantmaking or a closely related
  Salesforce cloud (e.g. Nonprofit Cloud, Public Sector Solutions, Health
  Cloud, Sales Cloud) Module
• 
  5+
  years experience with Agile SCRUM methodology
• 
  5+
  years experience with Microsoft Azure Dev Ops and User Story creation and
  overall business requirements analysis documentation
• 
  3+
  years of experience with Salesforce and 3rd party system integrations

Responsibilities:

• 
  Funding
  Management System ongoing business requirements analysis and definition
  supporting the Agency Regions and Sector Capacity and Performance (SCP)
  portfolios in the completion of the Funding Management System including
  future projects and system enhancements.
• 
  Acting
  the single point of contact representing the Agency Regions and Sector
  Capacity and Performance (SCP) SMEs in the completion of the Funding
  Management System while collaborating with the vendor on:
• 
  Business
  Analysis/Requirements Gathering
• 
  Supporting
  the Development User Story refinement during the various Sprints
• 
  Supporting
  User Acceptance Testing
• 
  Participating
  in Sprint Reviews and Back Log management
• 
  Ensuring
  that the vendor business requirements are captured and completed in
  accordance with the Agency highest standards.
• 
  Supporting
  the business needs development of the Agency Enterprise CRM roadmap in
  partnership with various business stakeholders.

Requirements

Desired Skills:

• 
  Agile
  Scrum Experience
• 
  Azure
  Dev Ops Experience
• 
  PMI
  Professional in Business Analysis (PMI-PBA) Certification and/or IIBA
  Capability in Business Analysis (CCBA) Certification
• 
  Salesforce
  Certified Business Analyst Certification (an asset)
• 
  Salesforce
  Certified Nonprofit Cloud Consultant Certification (an asset)
• 
  Chartered
  Professional Accountant (CPA) or equivalent financial experience
  (optional)
• 
  Experience
  in healthcare, transfer payment administration, or public sector funding
  management processes

Required Skills:

• 
  Bachelor’s
  degree in computer science or equivalent experience
• 
  5+
  years experience with delivering Salesforce CRM solutions
• 
  5+
  years experience in software development methodologies such as Agile and
  SDLC
• 
  Experience
  with Microsoft Office Word, Excel, PowerPoint, O365, Co-Pilot, SharePoint
  and Teams
• 
  Proven
  critical thinking, analytical and problem-solving skills
• 
  Excellent
  verbal and written communication skills
• 
  Strong
  communications skills to engage with all stakeholders
• 
  Proven
  track record for building strong working relationships
• 
  Excellent
  customer service skills, including tact and diplomacy to ensure client
  needs are managed effectively
• 
  A
  motivated, flexible, creative team player with perseverance, excellent
  multi-tasking abilities and a proven track record for meeting strict
  deadlines

Required Experience / Evaluation Criteria:

• 
  Salesforce
  Solution Development Skills in Public Sector: 10 Points
• 
  3+
  years of experience developing complete Salesforce solutions used in the
  Public Sector
• 
  Experience
  with Public Sector processes and knowledge of Public Sector Enterprise
  Business Requirements artifacts (or similar), processes and practices,
  and ability to produce requirements documentation that comply with
  industry standard practices.

• 
  Consulting
  & communication skills 10 Points
• 
  Proven
  critical thinking, analytical and problem-solving skills
• 
  Excellent
  verbal and written communication skills
• 
  Strong
  communications skills to engage with all stakeholders
• 
  Proven
  track record for building strong working relationships
• 
  Excellent
  customer service skills, including tact and diplomacy to ensure client
  needs are managed effectively
• 
  A
  motivated, flexible, creative team player with perseverance, excellent
  multi-tasking abilities and a proven track record for meeting strict
  deadlines

• 
  Core
  Skills & Experience 50 Points
• 
  Bachelor’s
  degree in computer science or Equivalent Experience
• 
  5+
  years experience with delivering Salesforce CRM solutions
• 
  5+
  years experience in software development methodologies such as Agile and
  SDLC
• 
  Agile
  Scrum Experience
• 
  Azure
  Dev Ops Experience
• 
  PMI
  Professional in Business Analysis (PMI-PBA) Certification and/or IIBA
  Capability in Business Analysis (CCBA) Certification
• 
  Salesforce
  Certified Business Analyst Certification (an asset)
• 
  Salesforce
  Certified Nonprofit Cloud Consultant Certification (an asset)
• 
  Chartered
  Professional Accountant (CPA) or equivalent financial experience
  (optional)

• 
  Technical
  Skills 30 Points
• 
  5+
  years of experience with Salesforce PSS Grantmaking or a closely related
  Salesforce cloud (e.g. Nonprofit Cloud, Public Sector Solutions, Sales
  Cloud, Health Cloud) Module
• 
  5+
  years experience with Agile SCRUM methodology
• 
  5+
  years experience with Microsoft Azure Dev Ops and User Story creation and
  overall business requirements analysis and documentation
• 
  Experience
  with Microsoft Office Word, Excel, PowerPoint, O365, Co-Pilot, SharePoint
  and Teams

Deliverables Include:

• 
  Ability
  to communicate clearly with business SMEs and collaborate with vendor
  counterparts to analyse business needs, document and summarize business
  requirements with the goal to solve business problems and present the
  appropriate solutions leveraging the Salesforce CRM platform.
• 
  Ability
  to create business process flows and User Stories in Azure Dev Ops in
  support of designing and implementing Salesforce CRM solutions.
• 
  Ability
  to create business test cases to facilitate Salesforce CRM Funding
  Management System user testing.
• 
  Creation
  of appropriate business documentation artifacts in support of the Funding
  Management System pre go-live and post go-live

Must Haves:

• 
  3+
  years of experience in Public Sector with developing complete Salesforce
  CRM solutions
• 
  5+
  years of experience with Salesforce PSS Grantmaking or a closely related
  Salesforce cloud (e.g. Nonprofit Cloud, Public Sector Solutions, Health
  Cloud, Sales Cloud) Module
• 
  5+
  years experience with Agile SCRUM methodology
• 
  5+
  years experience with Microsoft Azure Dev Ops and User Story creation and
  overall business requirements analysis documentation
• 
  3+
  years of experience with Salesforce and 3rd party system integrations