rpc - The Retail Performance Company

rpc UK & IRE Consultant - Automotive / Corporate (m/f/d) based in Farnborough (UK)

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Job Description

rpc UK & IRE Consultant - Automotive / Corporate (m/f/d) based in Farnborough (UK)

  • International
  • Permanent
  • Full-time

Who we are

rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in twelve countries with over 450 employees.

Your Tasks

We are seeking a proficient and dynamic Consultant to join our team for an exciting assignment with one of our industry-leading corporate client within the automotive sector. This role offers the opportunity to work on-site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation.

Area of responsibility would include a pragmatic retailer network subset extending from Grimsby down to Exeter, with some activities in Ireland as well.

Key Responsibilities:

  • Contribute to the promotion of central accessory programs & initiatives. Identify novel opportunities to enhance accessory sales within the retailer network.
  • Compile best practices related to key accessory topics & develop innovative sales initiatives.
  • Ensure the attainment of Retailer Accessory targets. Enhance the skills and knowledge of retailers to optimise Accessories and Lifestyle purchases, maximising sales-out opportunities.
  • First point of contact for Retailer enquiries and communications out to the network.
  • Conduct retailer physical and online visits.
  • Provide ongoing coaching and support for retailers.

Your Profile

  • Several years of experience in consulting, customer support, sales, or relevant corporate roles
  • Previous automotive aftersales experience
  • Certification or proven experience working within the retailer environment
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Proven ability to adapt quickly and work independently in dynamic environments
  • Flexibility to work a field-based role that involves 70% national travel
  • Fluent in English

Desirable Experience:

  • Awareness of importance of Relationship / Stakeholder Management.
  • Ability to interpret and analyse data, and information from variable sources and make recommendations, identifying risks and opportunities, including Reporting dashboards, reports, etc.
  • Excellent verbal and written communication skills with exceptional attention to detail.
  • Proven ability in Microsoft Office Suite, including Excel (formulas, pivot tablets, data analysis), Outlook (email/calendar management, Word (document formatting, proofing), PowerPoint (presentations).
  • Can demonstrate a high degree of being able to work on own initiative and motivation.
  • Personal qualities of integrity, credibility, and a commitment to and passion for the Brand.

Questions?

Then call or e-mail us:

Janina Endl

career@rpc-partners.com

+49 (0) 89 2000 5080

We are looking forward to your application!

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Janina Endl

rpc - The Retail Performance Company

About rpc - The Retail Performance Company

We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics.

On the journey from strategy to action, we strive to make retail an exciting place. A place that creates an inspirational, seamless customer experience. Our joint competencies enable us to offer comprehensive solutions for sales excellence across six service lines: consulting, coaching, training & qualification, talent management, customer experience design and data analytics.

We deliver customer-centric transformation that inspires and we inspire our customers to be better to their customers. In a nutshell: Inspiring customer-centric transformation.

On our fifth anniversary in 2018, we are celebrating our transformation from a Germany-based startup into a growing international player with a presence in ten countries. Our success is founded on a strong partnership between our sophisticated clients and our passionate employees, meeting the challenges of retail transformation together.

At rpc, we pride ourselves on achieving the perfect mix: a list of renowned clients, tough-as-nails project management and a workplace that feels like a startup. Get a short snapshot how it feels to be part of our team:

http://bit.ly/rpc-inspiring-customer-centric-transformation

Find us also on Instagram: https://www.instagram.com/wearerpc/

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
München, DE
Year Founded
2013
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