Job Description

Location: Minneapolis, MN preferred (Remote) or Denver, CO (Hybrid – 1 day per week)

Employment Type: Full-time contract with potential to convert

Are you a hands-on automation expert who thrives on solving complex production issues and making systems run flawlessly? Trissential is hiring a RPA Operations Engineer to join our client’s team, supporting enterprise-level automations in a fast-paced and highly collaborative environment. This is a high-impact opportunity where your troubleshooting expertise and optimization mindset will directly improve automation performance across the organization.

What’s in It for You?

• High-Impact Role – Become the go-to expert for maintaining and stabilizing enterprise automation systems
• Ownership & Visibility – Act as a centralized point of contact for production automation issues across multiple business units
• Real Problem Solving – Focus on troubleshooting, fixing, and optimizing—not building from scratch
• Collaborative Culture – Work closely with developers, IT teams, and project managers in a supportive environment
• Exposure to Enterprise Systems – Gain experience across Finance, Supply Chain, and Transmission teams
• Stability & Growth – High likelihood of extension with potential for full-time conversion

Your Role & Responsibilities

Production Support Ownership

• Take full ownership of production RPA automations, ensuring reliability and performance across the enterprise
• Act as the primary point of contact for all automation-related production issues
• Manage and prioritize a centralized backlog of automation failures, exceptions, and enhancements

Troubleshooting & Stabilization

• Diagnose and resolve automation failures, incidents, and performance issues
• Perform root cause analysis and implement fixes to prevent recurrence
• Troubleshoot automations that rely on Blue Prism and Python-based scripting

Optimization & Continuous Improvement

• Implement minor (“quality of life”) enhancements to improve usability and performance
• Optimize automation processes to improve success rates and overall efficiency
• Proactively identify risks and areas for improvement within the automation ecosystem

Monitoring & Backlog Management

• Monitor automation health through termination and exception reporting
• Drive reduction in backlog and improve automation success rates over time
• Ensure issues are resolved efficiently and prioritized appropriately

Collaboration & Communication

• Partner with IT, Project Managers, and business stakeholders across multiple business units
• Translate non-technical business issues into technical solutions
• Support documentation efforts, including runbooks and knowledge transfer materials

Skills & Experience You Should Possess

• 5–7 years of experience in automation, RPA or software development
• Strong hands-on experience with Blue Prism (required)
• Proficiency in Python scripting
• Proven experience supporting and maintaining production automation systems
• Strong troubleshooting and problem-solving skills
• Ability to translate business issues into technical solutions
• Excellent communication and team collaboration skills

Bonus Points If You Have:

• Experience with SAP integrations
• Knowledge of automation orchestration tools (CTWO/C2)
• Familiarity with Microsoft Power Platform / Power Automate
• Background in large enterprise environments

Education & Certifications You Need:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Blue Prism certification preferred (not required if experience is strong)

What We Offer

At Trissential, we value expertise, innovation, and collaboration. By joining our client’s team, you'll contribute to meaningful enterprise initiatives while growing your career in a supportive environment.

• Competitive Compensation – $69–$79 per hour Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Comprehensive Benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
• Paid Time Off – Offer paid time away from work
• Flexible Work Model – Fully remote or hybrid (Denver-based candidates onsite 1 day/week)
• Career Growth – Opportunity for contract extension or full-time conversion
• Supportive Team Environment – Collaborative, team-first culture

Ready to take ownership of enterprise automation performance and make a real impact? Apply today and join Trissential to elevate your career!

Note: This opportunity is only open to candidates authorized to work in the United States.