Quantrics Enterprises Inc.

RPA Developer (Work from Home)

Quantrics Enterprises Inc.  •  Manila, PH (Remote)  •  5 hours ago
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Job Description

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Design and develop RPA solutions using Automation Anywhere to automate business processes and improve efficiency
  • Build and enhance web automation workflows using browser automation packages to support business process execution
  • Create and maintain Excel VBA macros to enable seamless integration within automation workflows
  • Troubleshoot and optimize existing bots to ensure performance stability and minimize operational disruptions
  • Collaborate with stakeholders to analyze requirements and identify automation opportunities that align with business needs
  • Develop process documentation, including PDDs, SDDs, and runbooks, to ensure clarity and maintainability of solutions
  • Monitor both performance and resolve failures or exceptions to ensure continuity of operations
  • Ensure automation solutions comply with security, audit, and governance standards
  • Participate in testing cycles and support deployment activities to ensure a smooth transition to production
  • Provide support during critical business periods, such as month-end closing cycles, to maintain process continuity

COMPETENCIES

Core Competencies (Must-have Competencies)

  • Automation Anywhere Development - Ability to develop RPA solutions using Automation Anywhere to support process automation
  • Excel VBA and Macro Development - Ability to create, debug, and optimize macros to enable robust automation workflows
  • Web Automation Development - Ability to build browser-based automations handling dynamic elements to ensure reliable execution
  • RPA Lifecycle Management - Ability to manage end-to-end RPA development lifecycle to support consistent delivery and maintenance
  • Integration and Scripting - Ability to work with APIs, databases, and file-based integrations to enable seamless system connectivity

Complementary Competencies (Good-to-have Competencies)

  • Finance Domain Knowledge - Ability to understand finance processes to support automation use cases such as record-to-report or procure-to-pay
  • Enterprise Systems Familiarity - Ability to work with ERP or SAP systems to enable enterprise-grade automation
  • Multi-Tool Automation Exposure - Ability to utilize tools such as Alteryx, Power Automate, or UIPath to enhance automation capabilities
  • Compliance and Audit Awareness - Ability to align automation solutions with SOX and governance requirements
  • Problem Solving and Analytical Thinking - Ability to analyze issues and identify effective solutions to support operational continuity
  • Stakeholder Management - Ability to communicate and collaborate effectively with business users to ensure alignment
  • Independent Work Capability - Ability to manage and support a large inventory of bots with minimal supervision
  • Documentation and Organization - Ability to maintain structured documentation to ensure knowledge continuity

QUALIFICATIONS

Educational Qualification/s

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
  • Relevant certifications in RPA or Automation Anywhere (preferred)

Professional Qualification/s

  • Minimum of 5 years of experience in RPA development, particularly using Automation Anywhere (A360 preferred)
  • Strong experience in Excel VBA development and macro execution within automation workflows
  • Proven experience in web automation, including handling dynamic elements and browser interactions
  • Solid understanding of RPA lifecycle including design, development, testing, deployment, and support
  • Experience working with APIs, databases, and file-based integrations
  • Experience supporting and maintaining automation solutions in production environments
  • Strong analytical, problem-solving, and communication skills to support stakeholder collaboration and issue resolution

Work Conditions

  • Work Schedule: Monday to Friday; Weekends off
  • Initial Schedule: Business Hours (08:00 AM EST to 05:00 PM EST) during onboarding
  • Transition Schedule: Mid Shift (4:00 PM - 1:00 AM PHT) to provide extended operational coverage
  • Location: GCC Philippines (NQX)
  • Overtime/On call: May be required based on operational needs
Quantrics Enterprises Inc.

About Quantrics Enterprises Inc.

In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent. With roots in Canada and a strong hub in the Philippines, we are part of NQX’s 10,000-strong team that powers over 20 million customer interactions every year across more than 120 call types.

At Quantrics by NQX, we don’t just handle interactions, we create meaningful connections that inspire trust, strengthen relationships, and build a more connected world.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Taytay, PH
Year Founded
2016
Website
quantrics.com
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