Job Description

Roving Property Manager - Boston/North Shore, MA

General Statement of Duties: The Roving Property Manager will work independently to provide coverage for all property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions. Accountable for the satisfactory financial performance, physical condition, and marketability of assigned properties. Responsible for all phases of management while at a community. This position primarily supports properties located in parts of Boston and the North Shore, but may provide additional support to the broader Eastern Massachusetts portfolio.

Supervision Received: Reports to Senior Vice President of Property Management, Regional Vice President or Regional Property Manager.

Supervision Exercised: Supervises direct reports as assigned.

FLSA: Exempt

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)

• Fosters a positive, active, and collaborative relationship with residents, prospects, employees, local communities, and associated agencies.
• Ability to travel to Beacon communities within defined regions for up to several weeks at a time, with hotel accommodations where necessary. May be required to travel outside of regular business hours.
• Enforces and adheres to company policies, procedures, rules, and regulations.
• Meets weekly with property team of each assigned property.
• Meets weekly, or more often as needed with Regional Vice President of the assigned property.
• Identifies training needs for direct reports or special assignments.
• Provides on-going assessment of new hires through a 30, 60 and 90-day program.
• Monitors progress in performance and identify areas of deficiency for follow-up training recommendations.
• Develops, monitors and oversees all site management related programs, policies, plans, contracts and agreements for any assigned properties.
• Oversee all aspects of Property Management Office.
• Monitors all rental programs and waiting lists and administers all renting and leasing procedures- market and affordable properties.
• Administers and/or supervises rent collection, income recertification process, deposit procedures and reviews agency billing.
• Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, excess rent, bad debt write-off, security deposit reconciliations, and expense reports
• Preparation of annual operating budgets and 10-year capital needs plans.
• Reviews monthly financial, enters variance comments, and reports variances to the Financial Manager, Accounting, and Regional Vice President.
• Monitors energy/utility consumption.
• Prepares reserve for replacement withdrawal packages and monitors receipt and deposits.
• Interacts and negotiates contracts for services and supplies.
• Interacts with housing agency personnel.
• Ensures agency regulation compliance and deadlines for documentation.
• Responds to requests for information from home office personnel and service centers.
• Ensures affirmative action compliance and reporting.
• Administers ADA/section 504 reasonable accommodation policy.
• Interacts with residents, holds resident meetings, and handles resident complaint procedures.
• Supervises and coordinates all marketing, resident services, recreational activities, and programs.
• Performs all leasing functions when needed for both Affordable and Market properties.
• Oversees security procedures if applicable to assigned property.
• Monitors turnovers, major replacements, exterminating.
• Oversees all aspects of maintenance and landscape.
• Handles all aspects of property and unit inspections.
• Monitors all aspects of site safety, accident and insurance reporting and emergency and media training.
• Follows through with Housing Stabilization Plan.
• Monitors service orders, purchase procedures and inventory.
• Engage current residents through community programming and events fostering a positive resident experience that will support resident satisfaction to minimize turnover.
• Works patiently, professionally, and cooperatively with residents, prospects, and team members to provide high quality customer service.
• Preserves and respects resident and applicant confidentiality.

Minimum Qualifications

Education: High School Diploma or GED required. Bachelor’s degree in business or related field a plus.

Experience: Five years of related work experience. Preferred to have CPM, COS, C3P, and LIHTC certifications.

Qualifications and Skills:

• Familiarity with property management, budgeting, housing agency regulations, and the Low-Income Housing Tax Credit (LIHTC) Program.
• Proficiency in Microsoft Word, Excel, and Yardi software.
• Excellent verbal and written communication skills.
• Self-motivated, flexible, creative, and detail oriented.
• Strong organizational and leadership skills.
• Demonstrated ability to work as a critical member of a team committed to building strong communities.
• Commitment to staff development through training, constructive performance reviews, and mentoring.
• Ability to effectively handle emergency situations and work under pressure due to complex and time-sensitive demands.
• Ability to actively contribute as a collaborative team member within the company.
• Maintains and respects the confidentiality of residents and applicants.
• Bilingual in either Spanish/English or Chinese/English are a plus, but not required.

Physical Capabilities: Candidate must be able to lift up to 25 pounds, stand/walk for long periods of time, climb stairs, etc.

Competencies: Adherence to Beacon’s values-based behaviors.

Compensation: $81,474 - $105,800 annual salary

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Company Overview

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

Benefits Offered:

At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.

As a regular, full time employee at Beacon you can expect:

• Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
• Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• Retirement planning. We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.