Job Description
Job Objective
The Product Technician is responsible for maintaining and supporting the company's product lines by diagnosing, repairing, and resolving building maintenance and product-related issues. The role ensures that products are functioning properly, safety standards are met, and customers receive reliable technical support and high service satisfaction.
Key Responsibilities
- Perform troubleshooting, repair, and maintenance of product units
- Conduct installation, testing, and inspection of products to ensure proper functionality
- Address electrical, plumbing and general maintenance concerns
- Provide technical support during product servicing, demonstrations, and fieldwork
- Ensure compliance with safety, quality, and company standards
- Maintain service records, inspection reports, and repair documentation
- Support customer satisfaction by providing timely and professional technical assistance
Job Qualifications
- College graduate or vocational course in Electrical, Plumbing, Mechanical Technology, or related fields
- With strong troubleshooting and problem-solving skills
- Customer-oriented, reliable, and safety-conscious
- Knows how to drive a motorcycle; with a valid drivers license is an advantage
- Willing to perform fieldwork and be assigned to Libis, Quezon City