Job Description

Responsibilities:

• Resident Relations 
• Assist with the management of resident communications, including handling inquiries, resolving issues, and providing support as needed. 
• Facilitate the move-in and move-out processes, ensuring a smooth transition for residents. 
• Help coordinate and attend community events to foster a sense of community and enhance resident satisfaction. 
• Leasing and Occupancy 
• Support the leasing process by conducting property tours, assisting with lease applications, and ensuring all documentation is complete and compliant with local, state, and federal regulations. 
• Monitor occupancy levels and assist in implementing marketing and leasing strategies to maintain or increase occupancy rates. 
• Conduct lease renewals and manage resident retention efforts. 
• Property Maintenance 
• Coordinate with maintenance staff to ensure timely and effective completion of work orders, inspections, and property upkeep. 
• Conduct regular property inspections to ensure the community remains safe, clean, and well-maintained. 
• Financial Management 
• Assist with rent collection and ensure compliance with rent payment policies. 
• Help manage the property’s budget by monitoring expenses, approving invoices, and assisting with financial reporting. 
• Work with the Community Manager to develop and implement cost-effective strategies for property management. 
• Compliance and Reporting 
• Ensure compliance with all affordable housing regulations and guidelines, including HUD, LIHTC, and other applicable programs. 
• Maintain accurate resident and property records, including leases, applications, and compliance documentation. 
• Assist with the preparation of reports for regulatory agencies, management, and ownership. 
• Team Support 
• Provide support to the Community Manager and other team members in their roles, taking on additional responsibilities as needed. 
• Participate in team meetings and contribute to the development of strategies to improve community operations. 

Qualifications and Skills:

• Minimum of 5 years of experience in property management, with a focus on affordable housing strongly preferred. 
• Experience with HUD, LIHTC, or other affordable housing programs is a plus. 
• Proficiency in a second language, particularly Spanish, is a plus. 
• Strong organizational and time management skills. 
• Excellent communication and customer service skills. 
• Proficiency in property management software and Microsoft Office Suite. 
• Ability to work independently and as part of a team. 
• Knowledge of local, state, and federal housing regulations 
• Successful completion of background and drug screenings. 

Working Conditions:

• Work Location: Onsite at our office at 2865 55th Street, San Diego, CA 92105. 
• Schedule: Full-time; generally 8 hours per day
• Overtime Eligibility: Yes, in accordance with California law
• Physical Effort: Standing, walking, lifting, and exposure to outdoor conditions