GENERAL PURPOSE
Under general supervision, prepare and reconcile delivery tickets, load sheets, and invoice sheets. Investigate over/shorts on load sheets and delivery tickets. Mark off tickets and load sheets against control sheet. Check information uploaded from technology devices and correct problems. Assist with PC system input and reports.
JOB DUTIES AND RESPONSIBILITIES
•Prepare, post, and reconcile delivery tickets, load sheets, and invoices
•Investigate over/shorts on load sheets and delivery tickets. Audit/review driver paperwork for return to stock and product dumps and over/shorts
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Investigate variances on all routes that impact product shrink including all return-to-cooler variances from daily route settlements
•Verify tickets and load sheets against control sheet
•Check information uploaded from handheld and other technology devices and correct problems
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Monitor completeness of route settlement packages. Assist the distribution department with driver training around route settlement and end-of-day procedures
•Confirm good returns are properly received by cooler with manager
•Complete route settlement variance analysis (daily, weekly and monthly)
•Coordinate between Distribution, Cooler and Route Settlement departments on missing paperwork documents, product returns, and product dumps
•Problem solve and look for errors before completing customer invoicing
•Analyze route discrepancies and communicate with Distribution Supervisors as necessary
•Support and cross train to relieve other employees at facility who are on vacation, sick, etc.
•The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Qualifications
EDUCATION AND EXPERIENCE
•High school diploma or equivalent
•Office or related experience, including experience using computers
•1 to 3 years’ experience in route settlement, accounting, or inventory management preferred
•Certification and/or License – may be required during course of employment
KNOWLEDGE, SKILLS, AND ABILITIES
•Proficiency and skill with Microsoft Office Suite and company computer systems
•Able to work with accuracy and detail oriented
•Able to communicate clearly and effectively, both verbally and in writing
•Able to interact positively and work effectively with others (interpersonal skills)
•Able to follow directions
DFA Benchmark Job Profile template.docx
•Able to organize own work activities
•Able to work in a fast-paced environment
•Able to complete basic arithmetic, such as addition, subtraction, multiplication and division,
•Must be able to read, write and speak English
An Equal Opportunity Employer
At Dairy Farmers of America, our 19,000 employees work with one goal in mind – to bring value to our family farm-owners.
As a farmer-owned cooperative, DFA offers rewarding jobs across the nation in a variety of fields, including manufacturing, accounting, communications, marketing, economics, on-farm field services, and more.
We value our employees and reward them with competitive benefits, a supportive working environment, and growth opportunities. We capitalize on the strengths of each individual and ensure that each employee is challenged in their role. Through Dairy University, employees receive online training and job enhancement, classes. Employees also have the opportunity to grow within DFA.
We also want our employees to live a healthy lifestyle and offer a health and wellness program that provides access to online classes and materials tailored to help our employees make healthier choices, as well as an Employee Assistance Program that helps employees with legal and health issues, such as advice on parenting or stress management, and free counseling sessions.
At DFA, we understand that our employees provide value within our organization and in our community. We cultivate a culture of openness, transparency, and integrity where employees are encouraged to voice their opinions and share their ideas. We also believe we have a responsibility to give back the communities in which we operate and work to do so through the DFA Cares Foundation.
Dairy Farmers of America, Inc. is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.
