Job Description

As a Table Games Dealer, you serve as the face of the gaming floor, providing a welcoming, entertaining, and professional atmosphere for all guests. Responsible for conducting games with speed, precision, and accuracy, you will execute proper card dealing, handle chip exchanges, and calculate payouts efficiently. In addition to delivering superior customer service, you play a critical role in maintaining game integrity, protecting company assets, and ensuring compliance with all gaming regulations, internal controls, and established policies.

• Game Operations & Dealing: Deliver prompt, accurate, and courteous dealing of assigned table games while calculating payouts and managing table flow with precision.
• Asset & Game Security: Ensure the security of all chips, currency, and table assets; inspect card decks regularly to maintain game integrity.
• Guest Service & Interaction: Create an engaging, approachable, and entertaining environment; assist guests with gameplay rules, policies, and procedures.
• Financial Transactions: Accurately exchange guest currency for gaming chips in compliance with financial controls and table standards.
• Compliance & Policy Adherence: Monitor table action to ensure strict adherence to established rules, regulatory requirements, and internal controls.
• General Duties: Perform other job-related duties and operational support tasks as assigned by supervisory staff.
• Education & Experience: High School Diploma or GED and 6 months of dealing or gaming experience (or an equivalent combination of education and experience).
• Licensing Requirement: Ability to obtain and maintain valid licensing through the appropriate tribal/state gaming authority.
• Training & Academy: Successful completion of required training at the CNE Gaming Academy.
• Interpersonal & Communication Skills: Strong guest service focus with the ability to build and maintain effective working relationships with team members and management.
• Physical & Environmental Adaptability: Ability to lift up to 10 lbs and work comfortably on a busy casino floor exposed to second-hand smoke, high crowd noise, and dynamic lighting.
• Schedule Flexibility: Willingness and availability to work varied shifts, including nights, weekends, and holidays as operational needs require.

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here's what awaits you: 

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations). 
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays. 
• Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind. 
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.