Job Description

Rostering Coordinator

People First Healthcare | Full-Time | Fairfield, NSW

About Us

At People First Healthcare, we’re dedicated to placing people at the centre of every decision we make. As an inclusive and values-driven organisation, we deliver high-quality care and services designed to meet the unique needs of our diverse communities. Guided by our core values of Respect, Integrity, and Continuous Improvement, we empower both our consumers and our team members to thrive.

Why Join People First Healthcare?

• Career progression opportunities within a rapidly growing healthcare provider
• Supportive and collaborative team culture
• Retail and homeware discounts
• Employee Assistance Program (EAP)
• Ongoing learning and professional development
• Make a genuine difference in the lives of participants

The Role

As a Rostering Coordinator, you'll be responsible for coordinating daily rosters across our community services, ensuring participants receive quality support while maintaining operational efficiency.

You'll work closely with participants, support workers, clinicians, and internal teams to coordinate services, respond to changing priorities, and ensure a positive experience for everyone involved.

Key Responsibilities

• Respond promptly to staff absences, emergencies, and unexpected changes. Create, manage, and optimise rosters in line with business needs, client care plans, and award/EBA requirements
• Communicate and inform employees of schedules and roster changes clearly to employees and clinicians
• Confirm upcoming appointments with participants and coordinate service delivery
• Liaise with providers to advise of availability and maintain positive working relationships
• Maintain databases, track deadlines, and ensure accurate record-keeping
• Report and document safety incidents and hazards in line with regulatory obligations
• Update management regularly and accurately record key operational information

About You

You'll ideally bring:

• Previous experience in rostering, scheduling, workforce planning, or service coordination.
• Experience within healthcare, disability, aged care, NDIS, or community services.
• Strong organizational and time management skills.
• Excellent communication and relationship-building abilities.
• Experience using rostering or care management systems.
• A positive, proactive attitude with a commitment to continuous improvement.

How to Apply

If you're looking for a rewarding career where your organisational skills and passion for people will make a real impact, we'd love to hear from you.

Apply now by submitting your resume and a cover letter outlining why you're the right fit for the Rostering Coordinator role.

People First Healthcare is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from people of all backgrounds and experiences.