Job Description

Roster Support Specialist

Based at Multistory, Birmingham

We are looking for someone who is passionate about delivering excellent customer service to our passengers and internal partners. This exciting opportunity is based within the Resources Team, Birmingham.

You will join our team providing the highest standards of rostering. You will be responsible for delivering roster support by:

• Assisting with system updates regarding admin information as required (leave, detachments, mutual exchanges of duties etc.)

• Updating internal admin diary with required information

• Creating daily and weekly status reports and other reports as necessary

• Creating job card & schedule cards as required

Experience, Knowledge, Qualifications & Training

You should be enthusiastic, a good communicator with strong organisational skills, confident with IT and have an eye for detail. A knowledge of a Train Crew conditions and practices would be advantageous.

Usual hours of duty are 08.00 to 16.00 with lunch break Monday to Friday, with occasional weekend work as required.

The training on required systems and tasks to complete will be provided.

Closing date for applications: Friday 03rd July 2026

We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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