Job Description

Service Billing Clerk – Entry Level (We Train!)

Walser Automotive Group

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

New to the automotive world? Perfect. This is one of the best ways to get your foot in the door on our service team. No prior experience needed — we’ll teach you everything, and this role opens up clear paths into service, operations, and beyond.

Compensation: $18.00–$21.00/hr

What You’ll Do

• Support the service team by keeping repair orders (ROs) accurate and complete
• Review vehicle and RO information for accuracy and compliance
• Make sure all supporting documentation is attached to repair orders
• Confirm technician documentation is complete — the 3 C’s: cause, concern, and correction
• Book tickets after the customer has left and confirm payment has been received
• Help process payments through our P2P (Open Invoice) payable system
• Write up and close out pre-delivery vehicles
• Coordinate pick-up and delivery on all internal vehicles
• Keep the Used Vehicle team updated on internal repair orders
• Partner with teammates to make sure customers receive the best possible experience
• Wear safety eyewear in designated areas of the service shop where required
• All other duties, tasks, and/or projects as assigned
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring

• No prior experience required — we’ll train you on our systems, processes, and the ins and outs of service billing
• A friendly, positive attitude and a genuine willingness to learn
• Strong verbal and written communication
• Comfort with phones and computers (or the eagerness to learn quickly)
• Attention to detail and pride in getting things right
• Professional demeanor and appearance (nametag, uniform, etc.)

What’s In It For You?

• Medical, Dental, Vision coverage & HSA/FSA (includes Blue Cross Blue Shield coverage)
• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
• Career Growth & Opportunity for Advancement — we promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career
• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses
• Comprehensive Health Benefits: medical, dental, and vision coverage, plus HSA and FSA plans to help manage healthcare costs, access to Blue Cross Blue Shield medical coverage, and additional wellness benefits
• Life Insurance & 401(k) with Employer Match: company-paid life insurance and a 401(k) program that includes an employer match
• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us
• Employee Discounts: exclusive discounts across products and services
• Employee Resource Groups: Connect, learn, and grow with our inclusive groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser
• Community Involvement: make an impact through volunteer opportunities with the Walser Foundation
• Employee Assistance Program (EAP) – Support for personal and professional challenges
• Referral Program – Earn referral bonuses for referring talented candidates

Apply today and start your career with Walser Automotive Group!

able individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.