Inter IKEA Group

Rooms Manager, IKEA Älmhult AB

Inter IKEA Group  •  Älmhult, SE (Onsite)  •  2 hours ago
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Job Description

Company description

Älmhult is where IKEA began, and where we continue to challenge ourselves to find better ways forward.

People from all over the world come here to work, live, visit and experience the destination Älmhult and IKEA. It is a place where ideas become reality, where different perspectives meet and where we work together to create experiences that matter to co-workers, guests and the many people.

At IKEA Älmhult AB, around 270 co-workers develop and operate IKEA Museum, IKEA Hotell, restaurants, meeting places and experiences that make Älmhult a destination in its own right. As we continue to grow and develop, we are looking for people who want to be part of the journey.

And this is where you come in.

Job description

Great guest experiences start long before a guest arrives. They start with engaged people, thoughtful planning and creating the right conditions for every guest to feel welcome, comfortable and cared for. As Rooms Manager, you will lead and develop the Rooms function at IKEA Hotell, with responsibility for Reception, Housekeeping, guest experience, occupancy and operational performance.

You will have direct people management responsibility for our Reception Manager and Housekeeping Leader, supporting them in developing their teams, strengthening performance and improving ways of working. Our housekeeping services are primarily delivered by an external supplier, making close collaboration and clear quality follow-up an important part of the role.

You will also play an important role in shaping the future of IKEA Hotell. As we prepare to open our new hotel in 2028, you will contribute to the development of operations, guest journeys and ways of working that reflect IKEA values and meet the needs of tomorrow's guests.

By working closely with Sales & Booking and colleagues across the organisation, you will secure optimised occupancy, improve the use of room and meeting capacity and contribute to strong business performance. Success in the role will be reflected in satisfied guests, engaged teams and sustainable business results.

In this role You will:

  • Lead and support the Reception Manager and Housekeeping Leader, helping them build high-performing teams and strong daily operations in our hotel, museums and conference facilities.
  • Drive occupancy and capacity utilisation through proactive planning, forecasting and collaboration across the business.
  • Strengthen quality, service standards and operational efficiency together with our external housekeeping partner.
  • Identify and implement improvements that strengthen guest journeys, operational performance and ways of working.
  • Help shape the future of IKEA Hotell ahead of the opening in 2028, working across IKEA Älmhult AB to develop operations, strengthen the destination offer and create great experiences for guests in the spirit of true Älmhultish hospitality.

Qualification

We are looking for an engaged, business-minded and down-to-earth leader who enjoys developing people, improving performance and creating great guest experiences.

You bring experience from hospitality, hotel operations or another guest-focused service business. You are comfortable making decisions based on data and insights, creating engagement around shared goals and balancing the needs of guests, teams and the business.

You know how to develop leaders and teams, strengthen performance and build strong collaboration across teams and functions.

We believe you have:

  • Experience leading leaders, teams or larger operational functions in service-oriented environments.
  • Strong business understanding and experience working with budgets, occupancy, capacity planning or similar performance measures.
  • Ability to analyse information, identify opportunities and turn insights into actions and decisions.
  • Experience improving operational performance through changes in routines, processes or ways of working.
  • Strong collaboration and communication skills, with the ability to build trust and work effectively across teams and functions.
  • Ability to lead change and create engagement around new ways of working.

This is an opportunity to lead a key part of shaping the future of IKEA and hospitality in Älmhult. With a new IKEA Hotell planned for 2028, you will play an important role in developing teams, operations and guest experiences for the years ahead. If you are excited by the opportunity to build, improve and lead through others, we would love to hear from you.

More Information

We recruit based on values, competence, potential and diversity, and we welcome applications from people with different backgrounds, experiences and perspectives.

Please submit your application no later than 15 November. Apply with your CV only – there is no need to submit a cover letter. Instead, you will have the opportunity to tell us more about your experience through the screening questions in the application system. We encourage you to apply as soon as possible, as interviews may begin before the application deadline.

As we continue to support co-workers through organisational change, internal candidates may be considered alongside external applicants throughout the process. At the same time, we are excited to welcome new perspectives and experiences and look forward to hearing from candidates both within and outside IKEA.

If you have any questions about the role, the recruitment process, or if you require any adjustments during the recruitment process, please contact Recruiter Therese Carlsson at therese.carlsson1@inter.ikea.com or Hiring Manager Sara Schill at saracharlotta.schill@inter.ikea.com.

We welcome your application

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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