Job Description

THE REAL DEAL

Forget coffee runs and “learning by watching.” This is a hands-on leadership role inside one of the most important departments in the hotel.

You’ll be in the engine room of operations: Rooms Division, with a heavy focus on Housekeeping. This is where standards are won or lost.

WHAT YOU’LL ACTUALLY DO

• Run daily operations – room flow, inspections, priorities

• Handle pressure – VIP arrivals, last-minute chaos, tight deadlines

• Own quality – no shortcuts, no excuses

• Lead people – brief teams, manage performance, motivate under pressure

• Understand the business – productivity, costs, stock, suppliers

• Fix problems fast – guest complaints → solutions, not stories

• Create a place of well-being with the team and colleagues

WHAT YOU WALK AWAY WITH (THE ROI)

• Real leadership experience (not theory)

• Ability to manage large teams (20-30people)

• Understanding of cost vs quality (where money is made or lost)

• Confidence in high-pressure environments

• A serious head start vs other graduates

WHO THIS IS FOR

• Hospitality student who wants more than a basic internship

• Not afraid of opportunities

• Detail-obsessed and structured 😊

• Thick skin – you take feedback and move forward + work on a way of working together with an incredible Executive Team

• Build strong relationships

• You want responsibility, not comfort

WHAT YOU GET

• Exposure to a flagship Hilton property in a prime European location

• Direct access to leadership – no unnecessary hierarchy- direct communication with GM (121’s)

• Fast learning curve (you’ll feel it within weeks)

• Opportunity to build a real career within Hilton

WHY THIS ROLE HITS DIFFERENT

Most future hotel leaders don’t understand Housekeeping. That’s a mistake.

If you can run Rooms, you can run a hotel.

BOTTOM LINE

It’s demanding and fair

It’s fast and incredible exciting

It’s real with real opportunities

Lets do this!