Job Description

Thank you for your interest in the Home2 Suites by Hilton Rochester/Greece!

Some of the benefits you will find working for Springwood Hospitality:

Annual Retention Bonus, up to $1,000
401K with employer matching contribution
Multiple team member "thank yous" throughout the year, centered around holidays and special events
Compensation starting at $17.25 an hour

Who We Are: The Home2 Suites is a Hilton branded hotel with 119 suite guest rooms. Our guests are able to enjoy our fitness center and complimentary breakfast each morning.

Why Do We Do It: The work that you do will be remembered for generations to come and thus we are in more than the hotel business; we are in the business of making a long-lasting impression on both business travelers and families that will want to return.

Our work here has meaning. You are here to improve the lives of your fellow team members, guests, owners, and our community. Every day you can improve lives in your own, unique way and we strive to do the same for you, but it all starts with you!

Why We Are Different: At Springwood Hospitality, we are focused on ensuring proper training not only for professional growth, but for personal development. We embody the Springwood Essentials in our daily work routine as well as utilize these same Essentials in our everyday life.

We look for creativity and self-leadership. People who don’t need to be told what to do to get things done. People who have an innate passion for making others’ lives better.

Housekeeping Inspector/Checker will:

• Assist in the inspection of cleaned guest rooms, public areas and back of the house.
• Ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction to Springwood Hospitality and Brand Standards.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
• Assists with assignments of rooms for Room Attendants and special requests.
• Issuance of supplies to staff and logs items into the Lost & Found log as needed.
• Cleans and prepares guest rooms to Springwood Hospitality and Brand Standards - including wiping down/dusting/washing all surfaces as well as all furniture and all fixtures in rooms/bathrooms ; properly removing and/or stocking toiletries, linens and trash.
• Brand standard minutes per room.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the proper department for prompt repair/resolution.
• Maintains, organizes, properly stocks and cleans Housekeeping carts, housekeeping closets and laundry room, if needed.
• Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.
• Cleans and prepares all public areas by meeting established standards of cleanliness and propriety to ensure guest satisfaction and maximize revenues.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Provides assistance to other Associates and departments to contribute to the best overall performance of the department and hotel.

REQUIRED SKILLS AND ABILITIES:

• Prior housekeeping experience desirable.
• Work schedule varies and may include working on holidays, weekends or alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending.
• Operate heavy machinery and use cleaning chemicals.
• Must be able to spend the majority of the day standing, carrying, and walking
• Strong attention to detail required
• Must be able to follow written and verbal directions
• Must be capable of working in a fast paced environment with multiple interruptions
• Must have a flexible schedule: May include nights, weekend, and holidays