Additional Information: This hotel is owned and operated by an independent franchisee, ACHM Spain Management, S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Ensure the smooth daily operation of Front Office, Housekeeping, and Guest Services.
Guarantee compliance with Autograph Collection brand standards across all guest touchpoints.
Coordinate operations during high occupancy periods, events, and special situations.
Supervise service quality throughout the entire guest stay.
Analyze guest satisfaction surveys and implement continuous improvement plans.
Lead, motivate, and develop department teams and managers (Front Office Manager, Executive Housekeeper, Guest Relations, etc.).
Plan staff schedules, manage absences, and ensure proper operational coverage.
Supervise Front Office and Housekeeping cost control.
Oversee housekeeping resources such as cleaning supplies, laundry, amenities, and operational materials.
Participate in the department budget planning and ensure compliance with key KPIs such as cost per room, productivity, and cleaning time standards.
Work cross-functionally with Maintenance, Sales, F&B, and Revenue Management.
Collaborate with hotel management on operational projects and improvements.
Ensure compliance with health, safety, and risk prevention policies, as well as brand standards.
Supervise internal and external audits and implement corrective actions when necessary.
Previous experience in leadership positions within Rooms Division, Front Office, or Hotel Operations.
Degree or studies in Hospitality Management / Tourism.
Organized and solution-oriented profile with a strong customer focus.
Strong leadership and team management skills.
Experience in luxury hotels or international brands will be considered an advantage.
Fluent English required (additional languages are a plus).
Join the team for a newly opened luxury boutique hotel, part of the Autograph Collection. This is a solid project with opportunities for growth and professional development. You will be involved from the outset in defining operational processes and standards. Competitive compensation package commensurate with your experience. Enjoy an excellent work environment and the opportunity to be part of an international hotel group. Benefits include employee discounts, discounts at all Marriott International hotels, competitive salary, on-site cafeteria, performance-based bonuses, and life insurance. 26.000-30.0000
This company is an equal opportunity employer.
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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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