Job Description

Job Location: WDI - Durham, NC 27705
Position Type: Full-Time/Part-TimeWe pride ourselves on providing a stellar guest experience and we are seeking an efficient and courteous Room Service Server to join our team!
Benefits:
- Health, Dental, Vision, Short term/Long term disability, Critical Illness and Accident Coverage and life insurance
- 8 Paid Holidays
- 401k with employer match (eligible after 6 months of employment)
- Free parking & complimentary employee meals
- Family & Friends Discounts
- Employee Assistance Program (EAP)
- Growth opportunities
Responsibilities:
- Delivers all food and beverage items to guest rooms accurately and in a timely manner.
- Records all ordered items on guest checks and uses proper computerized register.
- Sets up tables and trays to assigned specifications.
- Maintains the proper guest scenario when entering/exiting guest rooms.
- Removes all soiled supplies from guest rooms and guest floors and ensures the appropriate breakdown in the dishwasher area.
- Ensures cleanliness of area at all times.
- Refers communications, guest feedback and any potential or real guest dissatisfaction to the Manager.
- Assists in other areas of the restaurant as needed.

Qualifications
- 1 year of room service server or related experience is preferred.
- Ability to lift items weighing up to 35 pounds.
- Developed English language skills (both written and orally) to communicate with other employees and guests.
- Walking or standing to a significant degree.

About Washington Duke Inn & Golf Club

The Washington Duke Inn & Golf Club is located on the campus of Duke University, only twenty minutes from Raleigh-Durham International Airport and ten minutes from Research Triangle Park. Nestled on 300 acres filled with tall pines and hardwoods, the Inn is known for its beautiful facility and grounds, 271 elegantly appointed guest rooms and suites, marvelous cuisine in the Fairview Dining Room—winner of the AAA Four Diamond Award, Forbes Travel Guide Four-Star Award and Wine Spectator Award of Excellence—the Bull Durham Bar, the Robert Trent Jones-designed 18-hole championship Duke University golf course, and its convenience to local points of interest.

The Washington Duke Inn is set apart from other area hotels and conference centers by unparalleled service, a gracious staff, luxurious interiors and attention to detail. From the moment you enter our doors, you will experience the legacy of Southern hospitality that has become synonymous with the Duke name. The Inn is owned by Duke University and is managed by WDI Hospitality, LLC of Durham, North Carolina.

Each and every day at the Washington Duke Inn & Golf Club, we take pride in being an award winning team, providing exceptional hospitality through memorable personal service while honoring our Duke heritage. Do you have a lively personality, a quick smile, and a passion for providing superb customer service? Then the Washington Duke Inn & Golf Club is looking for YOU!

To check out our current job openings, please copy and paste the following web address into your browser: http://www.washingtondukeinn.com/careers/

For more information or reservations call 919.490.0999 or 800.443.3853, or by visiting washingtondukeinn.com, and on Facebook at facebook.com/WashingtonDukeInn and on Twitter at twitter.com/washingtonduke.

Industry

Travel & Hospitality

Company Size

51-200 employees

Headquarters

Durham, NC

Year Founded

1988

Website

washingtondukeinn.com

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