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Room Service Coordinator
Room Service Coordinators are responsible for the assembly of room service meals served to the patients. Serves as a team leader because they regulate the flow of trays and the speed of both hot and cold food/prep sides to create a smoothly flowing work load balance. Conducts the final check before the meal is placed in the Room Service Delivery Cart and delivered to the patient.
Department Food and Nutrition
Hours: Full-Time, 40 hours a week required: 60% Room service Coordinator/ 40% Room Service Associate.
Pay:
Room Service Coordinator Duties based on experience, starting at $16.94/hour
Room Service Associate Duties Based on experience, starting at $16.14/hour
Required: Food Handlers Certificate within 30 days of hire
Pay: based on experience, starting at $16.14 an hour
Sign on bonus - $1,000
Responsibilities
Assigns and reassigns personnel work schedules contingent upon activity and operational functions., Assists with transporting patient Room Service carts to units, passing meals to patients following the approved method of service, using key phrases., Computer PM Security Checklist and communicates and reports activities and/or issues., Effectively assigns staff to perform meal tray sweeps to pick up dirty patient trays as appropriate., Ensures delivery of food to patients within approved time of 45 minutes after the order has been placed., Ensures that all foods are covered, labeled, dated and timed in accordance with HACCP guidelines., Ensures that all necessary items and garnishes are located on the meal tray as designated., Maintains a clean, safe and sanitary work environment as established by all regulatory agencies., Maintains a friendly and cheerful demeanor at all times while on duty., Make decisions for the optimum efficiency of the department with equipment failures, disaster and emergency situations in absence of the Food Service Supervisor or Director., Oversees final assembly of Room Service meals served to hospital patient and guest., Oversees stocking of all room service area food and supplies in accordance with regulatory guidelines., Records and monitors all quality control indicators., Responsible to ensure “Always Very Satisfied” service., Secures department in the evening and assures cash security., Serves as an effective team leader in regulating flow of trays and speed of preparation to create a smoothly flowing work load balance., Supervises departmental operations in absence of the Food Service Supervisor or Director., Verifies whether there are “linked tray” that must accompany another tray on the line prior to loading the last tray for a cart., Works all positions on the patient service line as necessary, which includes tray set-up and hot or cold entrée line.
Requirements
Food Handlers Certificate (within 30 days of hire) - Sarah Bush Lincoln
Compensation
Estimated Compensation Range
$16.94 - $26.26
Pay based on experience

Sarah Bush Lincoln is a prominent non-profit healthcare organization located in downstate Illinois. It operates a two-hospital system, consisting of Sarah Bush Lincoln based in Mattoon, IL which has 150 beds, and SBL Fayette County Hospital based in Vandalia, IL, with 25 beds. The healthcare system also operates more than 57 clinics spread across a 10-county area and stand-alone surgery centers in Mattoon and Effingham, regional cancer center and hospice house. Decisions are made locally which gives the Health System the agility to respond quickly to changing markets.
The organization employs nearly 3,500 people, including a medical staff of approximately 250 members. SBL is known for its contemporary facilities and commitment to providing advanced equipment and services for diagnosis and treatment. Sarah Bush Lincoln has an expanding robotics program, which showcases its dedication to adopting innovative technologies.
The staff at Sarah Bush Lincoln is highly engaged as reflected in the most recent Press Ganey Employee Engagement and Safety Survey. The organization is Magnet designated, which recognizes excellence in nursing. SBL supports career growth, which provides employees with various education funding opportunities.
Beyond its medical facilities, Sarah Bush Lincoln plays an integral role in the community. It actively participates in various activities that promote health, wellness, education, economic development, and housing. The involvement demonstrates the organization’s commitment to the overall well-being and development of the communities it serves.