Job Description

A Room Inspector reviews completed room cleaning, verifies room status and supplies, and guides room attendants in correcting issues. This role also helps coordinate daily housekeeping assignments and responds to guest needs, maintenance requests, and service concerns.

• Inspect and approve guest rooms, linens, and supply storage areas; direct attendants to correct deficiencies.
• Prioritize and update checkout, pickup, and room-discrepancy information.
• Verify room status using applicable devices and complete the housekeeping PM report at the end of each shift.
• Check cleaning equipment and supplies for compliance with hotel safety and OSHA guidelines.
• Prepare and distribute morning assignment reports, updating assignments as needed.
• Assist with guest requests and complaints, and seek support to resolve guest, room, or coworker issues.
• Follow up on maintenance service orders and guest requests.
• Lead or guide the work of others and perform other related duties as assigned.
• High school diploma or GED and at least six months of hotel housekeeping experience.
• Strong oral and written communication, customer service, listening, and teamwork skills.
• Basic computer skills and the ability to manage multiple priorities, make sound decisions, and resolve problems.
• Knowledge of housekeeping standards, room checkout procedures, cleaning supplies, and proper chemical use.
• Knowledge of applicable OSHA requirements and blood-borne pathogen precautions.
• Ability to work varied shifts, including weekends and holidays, and to stand, walk, push and pull housekeeping carts for extended periods.
• Ability to lift up to 50 pounds.

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here's what awaits you: 

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations). 
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays. 
• Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind. 
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.