Job Description

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

Join Us for Our Housekeeping Recruitment Day!

• When: Tuesday, 27th October 2026
• Where: Surfers Paradise
• What to expect: Learn about Accor, participate in a speed interview, and complete a short, hands-on practical test.
• The Opportunity: We are recruiting for casual Room Attendants to fill multiple vacancies across our incredible portfolio of properties on the Gold Coast. During your speed interview, we will work with you to determine which property fits you best based on your location, availability, and preferences!

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond physical tasks; you will collaborate harmoniously within our team and assist guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of our famous hospitality.

Casual loading on all hourly rates! Base rate of $27.08. With Loadings: Monday - Friday $33.85ph, Saturday $40.62ph, Sunday $47.39ph and Public Holidays $67.70ph!

Property Matchmaking: Work at a Gold Coast location that suits you best!

• Culture: Join a highly supportive, fun, and diverse team environment with endless career growth opportunities across Accor.

Primary Responsibilities

• Thoroughly clean all sections of guest rooms (including changing linens, cleaning bathrooms, and dusting/wiping down surfaces) to ensure an exceptional first impression.
• Work diligently within established guidelines to achieve the impeccable standards we hold dear.
• Maintain and restock housekeeping trolleys, keeping them organized and well-equipped.
• Use cleaning materials with care and strictly adhere to safety and chemical protocols.
• Respect guest privacy and security, upholding our commitment to their comfort.
• Report maintenance issues promptly, showing your dedication to a flawless guest experience.

Skills and Experience

• Previous experience as a cleaner, housemaid, or room attendant is a plus, but not essential. Training provided!
• A warm, welcoming, and positive communication style.
• An eye for detail, great time-management skills, and a strong sense of pride in your work.
• Fitness to handle a physical role, which includes navigating between rooms, using internal/external staircases, and moving along open pathways.
• A collaborative spirit and enjoyment in working with colleagues from diverse backgrounds.
• Reliable transportation and availability to work a variety of shifts, including weekends and public holidays as required.

How to Apply & Prepare for the Day

Click Apply to register your interest for our Recruitment Day on Tuesday, 27th October.

Once you submit your application, our team will review it. Over the coming days, if you are shortlisted, we will send you an email with further details, including your specific session time and exactly where to meet us on the day.

What to bring with you on the day:

• A copy of your current resume.
• Proof of Right to Work in Australia: Please bring along your Passport OR a Government-issued Photo ID (such as a Driver's License) AND your Birth Certificate .
• Your high-energy attitude!

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.