Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. Attendants ensure all amenities are present and displayed in the appropriate manner. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safey & Accident Procedures and Standard Operating Procedures.
HOW YOU WILL CREATE THE EXTRAORDINARY
Clean rooms according to procedures stated in the department guidelines
Complete turn down service as assigned
Obtain cleaning supplies needed from supply room
Obtain computer printout of room assignments for their station
Sign for keys prior to starting shift
Required to empty bag on vacuum cleaner daily
At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations
Turns in all items found in guest halls or left in check-out rooms in a timely manner
replacing bed linens and towels
restocking hotel food and beverages
keeping hallways clean and unobstructed
reporting room vacancy status
Ensuring high hygiene standards and guest satisfaction
Addressing guest queries and solving special requests
Making beds and providing clean sheets and towels
Support our maintenance team by reporting any broken, defective or missing items.
Remove soiled linen from guest rooms
Performs all other related and compatible duties as assigned.
Perform duties with cleaning chemicals and equipment including carpet/floor care.
Perform special projects assigned by supervisors
Follow safety and security procedures.
Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
Adheres to departmental and company policies.
Report all needles, blood, and other bodily fluids found to Supervisor.
Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.
Ability to push up to 50 pounds daily for the duration of shift
Must complete assignments by time projected by leadership
Complete on average between 13- 17 credits daily
Abide by leadership feedback and correct any discrepancies in assignments performed
All other taskduties assigned.
ADDITIONAL REQUIREMENTS
Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for a long time.
Must be able to lift and carry upwards to 25 pounds.
Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
Handle sensitive situations relating to staff and guest problems, in a timely manner
Read, write, speak, and understand English.
Operate in mentally and physically stressful situations.
Respond to visual and aural cues
Work in cold & hot temperatures
Possibly be exposed to secondhand smoke
Wage: $16.25 per hour
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.