Job Type
Full-time
Maryland Heights, MO
Job Title: Room Attendant
We are seeking a dedicated and professional Room Attendant to join our growing team. The ideal candidate will have a strong work ethic, excellent attention to detail, and a commitment to providing exceptional service to our guests. This position plays a crucial role in maintaining the cleanliness and overall appearance of our hotel rooms and common areas.
Responsibilities:
- Clean and maintain guest rooms, ensuring they meet hotel standards
- Change bed linens, make beds, and replenish towels and toiletries
- Vacuum, dust, and sanitize all surfaces in guest rooms and common areas
- Report any maintenance issues or damages to the supervisor
- Restock housekeeping carts with necessary supplies
- Follow all safety and security procedures, including proper use of equipment and chemicals
- Provide exceptional customer service to guests, addressing any concerns or requests promptly
- Maintain a professional appearance and demeanor at all times
- Perform additional duties as assigned by management
Requirements:
- High school diploma or equivalent
- Previous experience in housekeeping or a similar role is preferred
- Strong attention to detail and ability to multitask
- Excellent time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility to work weekends, holidays, and varying shifts
- Physical stamina to perform repetitive tasks and lift up to 30 lbs
- Strong communication and interpersonal skills
- Commitment to providing exceptional customer service
To apply, please submit your resume and a brief cover letter detailing your relevant experience and interest in the position
Requirements
* Must be able to pass a background check
*Must be able to pass a drug test (THC not included)
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
