National Service Group & Associates, Inc

Room Attendant - Miami

National Service Group & Associates, Inc  •  Miami, FL / Miami Beach, FL (Onsite)  •  5 months ago
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Job Description

Level ExperiencedJob Location Miami - Miami Beach, FLJob Category Hospitality - Hotel

Job Snapshot

We look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do: The position is responsible for cleaning rooms and hallways in hotel by following service standards.

Your day-to-day:

  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
  • Greet any and all guests with a “Good Morning” (or afternoon, evening).
  • Replace linens on beds and replenish guest room supplies.
  • Empties wastebaskets.
  • Rearrange furnishings, drapes and room accessories.
  • Provide necessary linen and amenities to guests in accordance with the guest room legend.
  • Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door si closed and the room is locked.
  • Report any damage, hazards, repairs, and strangers in assigned areas.
  • Return any items found in the guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
  • Clean all corridors and service areas.
  • Respond to any projects or requests developed by the Housekeeping management team.
  • Restock cart at end of shift and organize the linen closet to prepare for the next day.
  • Other housekeeping duties as assigned.



Qualifications

Specific experience we’re seeking:

  • To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.
  • Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.
  • Ability to read a limited number of two-and-three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required.

LANGUAGE SKILLS: Must be able to speak English to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests.

PHYSICAL DEMANDS: The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

National Service Group & Associates, Inc

About National Service Group & Associates, Inc

National Service Group & Associates, Inc. (“NSG”) is a leading cleaning and staffing company to the hotel industry.

​The Company was founded in Miami Beach Florida in 1990 by Alcides Lugo and Marilyn Montiel, Cuban immigrants who have created a customer service culture unique to the industry and carefully cultivated long-term relationships with hotel operators which drives revenue and profitability.

As we believe and promote lifetime employment, we also offer lifetime partnership to those individuals that provide the service, characteristics and values that NSG is known for; Excellence, Commitment, Passionate, Respect, Honest, Ethical, and Compassion.

We are passionate about our services and our people. Our focus is on our customers and team members, and our commitment to excellence is reflected by superior performance of every task. We take pride in accepting ownership, exceeding customer expectations and striving for continuous improvement. We are honest and ethical, stand up for what we believe and deliver on what is offered. We treat people with respect, show compassion, and desire to help our community. We are a family - we are NSG.”

Industry
Travel & Hospitality
Company Size
1-10 employees
Headquarters
Fort Lauderdale, Florida
Year Founded
1990
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