Job Description

Responsible for cleaning guest rooms and ensure that each customer in the hotel is happy with the level of cleanliness and service.

• Demonstrate a working knowledge in the safe and correct use of all daily cleaning chemicals and proper operation of equipment as measured by routine inspection and by semi-annual testing by a supervisor.

• Demonstrate proper attendance according to company standards.

• Adjust and is flexible to meet changing work needs and demands.

• Works cooperatively with own and other teams to achieve common goals.

• Exhibits cooperative attitude while working on all job tasks, willingly assisting others.

• Demonstrates proper dress code, which includes proper display of the employee I.D. badge.

• Demonstrates proper use of safety practices in all procedures.

• Immediately report unsafe incidents or unsafe conditions when they occur to the supervisor.

• Demonstrate proper use of PPE (glasses, gloves, belts).

• Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.

• Must attend OSHA and related safety training.

• Return equipment to proper location, in proper working condition, properly emptied of solutions, cleaned and ready for next use.

• Demonstrate proper equipment usage according to department standards.

• Demonstrate proper use of chemicals and MSDS sheets.

• Must be able to strip beds and pull unwanted trash from rooms.

• Clean and maintain assigned guestrooms, and other areas as instructed by supervisory staff.

• Customer concerns in the employee’s area of responsibility are handled immediately and reported to the supervisor for follow-up.

• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner always.

WHAT YOU WILL NEED

• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays

• High school diploma or GED equivalent preferred

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level.

• Able to push, pull and carry up to 100 pounds.

• Able to tolerate areas containing secondary smoke.

• Able to use and operate vacuum cleaners, floor cleaning equipment, dustpans, and brooms.

• Must be able to work around crowded areas.

• Must be able to read labels on chemical bottles.

• Able to stoop, bend, reach and pull around casino and restroom areas.

• Able to use finger movement and rotation wrist motion when cleaning and wiping surface areas.

• Able to read, write, speak, and understand.

• Able to tolerate cleaning chemicals without developing and allergic reaction.

MENTAL - Must be able to:

• Communicate directly with management, staff and guests.

• Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels, and other instructions.

• Must be able to work under stressful conditions