Job Description

Elvis Presley Enterprises
Become a part of the exciting growth at Graceland!
Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House.

In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark.

Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world.

Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for.

RESPONSIBILITIES: Under the supervision of the Executive Housekeeper and the Housekeeping Supervisors of The Guest House at Graceland, clean guest rooms; change sheets daily and make beds; clean bathrooms; dust; mop; deliver extra towels, tissue, soap, etc. when requested; provide “turn down” service if requested; clean kitchen areas including all appliances and wash dishes, as well as, all other areas of the hotel as required; empty trash; note any problems in guest’s rooms in need of repair and report to Executive Housekeeper; assist guests with information; all other duties as assigned.
REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of daily hotel operations; must be able to communicate both in person and on the telephone with a wide variety of individuals; ability to maintain confidentiality; skill to work with guests who may become irate and upset; ability to problem solve; must have demonstrated experience with guest services/relations; must be willing to be part of the team; must be organized.
PHYSICAL REQUIREMENTS: Ability to speak clearly and distinctly; both in person and on the telephone; ability to lift up to 25 lbs.; ability to stoop and reach; ability to climb stairs; ability to stand for long periods of time.
CONDTIONS OF EMPLOYMENT: Work in a no smoking area; must be able to work flexible hours/days and overtime as required; must be able to work week-ends and holidays; ability to maintain confidentiality.
SPECIAL CONDITIONS: Identification badge and uniform is required; must practice good personal hygiene to present a neat, clean, and healthy appearance at all times.
APPLICATION PROCESS: Please complete an application online at www.graceland.com/careers. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.

Notice: Screening tests for alcohol and illegal drug use will be required before hiring and during your employment with this company.