Job Description

Why Work at AC Palo Alto?

AC Hotel Palo Alto is where innovation meets hospitality. Nestled in the heart of Silicon Valley, it offers a sleek, modern workspace surrounded by creativity, culture, and cutting-edge tech. With a team-focused culture and an atmosphere that blends style with purpose, it’s the perfect place to grow your career while delivering exceptional guest experiences in one of California’s most dynamic regions.

Room Attendant – Dual Brand Campus

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel & AC Hotel Palo Alto

Palo Alto, CA

Where Boutique Hospitality Meets Modern Simplicity

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators!

The Opportunity

Coury Hospitality has an exciting opportunity for a Room Attendant supporting the dual-branded campus of Hotel Citrine Palo Alto, Tribute Portfolio and AC Hotel Palo Alto. Together, these two distinctive Marriott brands offer a unique blend of boutique-inspired hospitality and modern European design, serving Silicon Valley's business travelers, innovators, visitors, and local community.

As a Room Attendant, You'll:

• Clean and service assigned guest rooms, suites, and stayover rooms in accordance with Marriott brand standards.
• Make beds, replace linens, replenish towels, and restock guest room amenities.
• Thoroughly clean guest bathrooms, sleeping areas, and guest touchpoints to ensure a welcoming and pristine environment.
• Inspect rooms for cleanliness, maintenance concerns, and brand presentation standards before guest arrival.
• Report maintenance issues, damaged items, and safety concerns promptly to the appropriate department.
• Respond to guest requests with professionalism, urgency, and a service-first mindset.
• Maintain housekeeping carts, closets, and storage areas in an organized and well-stocked condition.
• Follow all safety, sanitation, chemical handling, and security procedures.
• Protect guest privacy and confidentiality at all times.
• Collaborate closely with Housekeeping leadership, Front Office, Engineering, and fellow Curators to deliver seamless guest experiences.
• Support sustainability initiatives and operational efficiencies throughout the campus.

What We're Looking For

• Previous hotel housekeeping or cleaning experience preferred, but not required.
• Strong attention to detail and commitment to cleanliness and quality standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Excellent customer service and communication skills.
• Positive attitude and willingness to work as part of a collaborative team.
• Ability to prioritize tasks and maintain productivity throughout the shift.
• Ability to stand, bend, reach, and perform repetitive physical tasks for extended periods.
• Ability to lift up to 25 pounds and push/pull housekeeping carts and equipment.
• Flexibility to work weekends, holidays, and varied shifts based on business needs.

Why Join Our Dual Brand Campus?

• Represent two distinctive Marriott brands within a premier Palo Alto hospitality destination.
• Work in a dynamic, guest-focused environment serving Silicon Valley's business, technology, and academic communities.
• Be part of a collaborative culture focused on growth, creativity, and service excellence.
• Help create memorable guest experiences through exceptional cleanliness and attention to detail.
• Grow your career with Coury Hospitality, where development and leadership are deeply valued.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submittingmy application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.