Job Description

Why Work at Ambassador Hotel Wichita?

At Ambassador Hotel Wichita, Autograph Collection, we set the standard for luxury and sophistication in downtown Wichita. With 117 elegant guest rooms, our hotel is home to Siena Tuscan Steakhouse, known for its refined Italian cuisine, and an inviting, upscale ambiance. Team members at Ambassador Wichita thrive in a setting that values hospitality, guest experience, and professional development. Whether welcoming travelers or assisting with high-end events, working here means being part of a team that takes pride in delivering personalized service in a stunning, historic setting.

You should join our team if you believe…

That cleanliness, comfort, and care are essential parts of creating an exceptional guest experience.

That every guest room is an opportunity to make someone feel welcomed, relaxed, and at home.

That the details matter—from perfectly made beds and spotless bathrooms to the thoughtful touches guests remember.

That Housekeeping plays a vital role in creating the first and lasting impression of a hotel stay.

That pride in your work, attention to detail, and consistency create moments guests may not always see but will always appreciate.

That great hospitality begins with creating spaces where guests can feel comfortable, cared for, and valued.

You’re a great fit for this role if you love…

Preparing guest rooms with care and attention to ensure they meet Coury Hospitality’s standards of cleanliness, comfort, and presentation.

Cleaning and maintaining guest rooms, including making beds, dusting, vacuuming, sanitizing surfaces, and refreshing guest amenities.

Replacing linens, towels, and supplies while ensuring every detail is completed before a guest arrives.

Inspecting rooms to identify opportunities for improvement and ensuring spaces are ready for occupancy.

Maintaining cleanliness and appearance throughout public areas, including hallways, lounges, restrooms, and elevators.

Responding to guest requests with professionalism, courtesy, and a genuine desire to help.

Delivering requested items such as towels, toiletries, and amenities while creating a positive guest interaction.

Communicating guest concerns, maintenance needs, and service opportunities to the Housekeeping Supervisor or appropriate department.

Maintaining organized housekeeping carts, storage areas, equipment, and supplies.

Following all safety, sanitation, and chemical handling procedures to protect yourself, your teammates, and our guests.

Partnering with Housekeeping, Front Office, Maintenance, and other departments to support a seamless guest experience.

Taking pride in the quiet details that help turn a hotel room into a welcoming place to stay.

We’re excited to have you join us because…

You understand that Housekeeping is one of the most important parts of the guest experience.

You have a strong eye for detail and take pride in delivering consistent, high-quality work.

You work efficiently while maintaining care and attention in every room you service.

You can work independently while also contributing to a supportive team environment.

You communicate clearly and professionally with guests, teammates, and leadership.

You understand the importance of guest privacy, safety, and confidentiality.

You are dependable, organized, and committed to doing your best every shift.

You believe hospitality is created through the small details that make guests feel valued.

Education and Experience

High school diploma or equivalent preferred.

Previous housekeeping, hotel, hospitality, or cleaning experience preferred.

Knowledge of guestroom cleaning standards, sanitation practices, and safe chemical handling preferred.

Strong attention to detail and commitment to maintaining cleanliness standards.

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Ability to work independently and as part of a team.

Ability to communicate effectively with guests, teammates, and leadership.

Ability to work flexible hours, including mornings, evenings, weekends, and holidays based on business needs.

Bilingual English/Spanish communication skills preferred, but not required.

Work Environment and Physical Requirements

Ability to stand, walk, bend, reach, stoop, and move throughout the shift.

Ability to lift, carry, push, and pull up to 40 pounds, including linens, supplies, and cleaning equipment.

Ability to push and maneuver housekeeping carts throughout guest floors and hotel areas.

Ability to perform repetitive cleaning motions and physical tasks throughout the workday.

Ability to safely use cleaning equipment and products according to established procedures.

Ability to work in guest rooms, public spaces, storage areas, and back-of-house areas while maintaining professionalism and attention to detail.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Additional duties may be assigned based on business needs. We are an equal opportunity employer.