Job Description

About The Role | Te mahi

At Hind Management, we believe that every great guest experience starts with the little details.

As a Room Attendant, you'll play an important role in creating welcoming spaces where our guests can relax, recharge and feel at home. More than preparing rooms, you'll help deliver the genuine hospitality and care that we are known for.

If you enjoy working as part of a supportive team, take pride in delivering quality work, and love making a positive difference through the little things, we'd love to welcome you to our whānau.

This is a part time role (minimum 20 hours per week) based at Sudima Kaikōura. We have permanent and fixed term roles available. This role pays $24 per hour.

Responsibilities Ngā Haepapa

• Create a warm welcome by preparing and servicing guest rooms to our high standards, including making beds, cleaning bathrooms, dusting, vacuuming and completing scheduled deep cleans, so every guest arrives to a space they'll love.
• Make every stay memorable by thoughtfully replenishing linen, towels and in-room amenities, ensuring every room is fresh, comfortable and ready to exceed guest expectations.
• Be the expert by maintaining a well-organised housekeeping trolley, managing cleaning supplies efficiently and taking pride in delivering consistently high standards throughout your shift.
• Share our spirit of manaakitanga by responding to guest requests promptly, professionally and with genuine care, creating positive moments that make every guest feel welcome and valued.
• Care for our environment by disposing of waste and recycling responsibly, maintaining clean and safe back-of-house areas, and supporting our commitment to sustainability.

Requirements

About You | Ko Koe Tēnei

• Prior housekeeping or room attendant experience preferred but not essential
• Ability to maintain high cleanliness and presentation standards.
• Capable of performing physically demanding tasks (e.g., lifting, bending, standing for long periods).
• Courteous and professional when interacting with guests.
• Efficient in completing tasks within set timeframes.
• Works well with housekeeping and other hotel departments.
• Available to work shifts, including weekends and public holidays.
• Basic proficiency in English; additional languages are a plus.
• Basic Knowledge of cleaning chemicals and safety procedures.

Benefits

He kura te tangata | We are all valued

As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!

Who We Are | Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

Nau mai, haere mai, tauti mai!

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our

office (+64) 99051727 or email our Talent Acquisition Team at car••••@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued