Job Description

Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel’s food and drinks offering. Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heart of an evolving Shoreditch.

At One Hundred Shoreditch, we believe exceptional guest experiences begin with exceptional rooms. As a Room Attendant, you'll play a vital role in creating a welcoming, comfortable, and impeccably clean environment for every guest who stays with us.

What you'll be doing

As a Room Attendant, you will:

• Clean and service guest bedrooms and bathrooms to the highest standards.
• Change bed linen, replenish towels, toiletries, and guest amenities.
• Ensure all rooms are presented beautifully and ready for arriving guests.
• Report maintenance issues, lost property, and any guest requests promptly.
• Maintain housekeeping storage areas and equipment in a clean and organised manner.
• Work efficiently to meet daily room targets without compromising quality.
• Support colleagues across the Housekeeping department to ensure exceptional guest satisfaction.

What we're looking for

We're looking for someone who:

• Has previous housekeeping or cleaning experience (hotel experience is advantageous but not essential).
• Has excellent attention to detail and takes pride in delivering quality work.
• Is reliable, organised, and able to work independently.
• Enjoys working in a fast-paced environment.
• Has a positive attitude and a genuine passion for hospitality.
• Is flexible to work shifts, including weekends and bank holidays.

Salary: £29,645 p/a + service charge + benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Contribution towards Health Cash Plan
• Life Assurance
• 2 days paid volunteering leave per year
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location: London