Lark

Room Attendant

Lark  •  $18/hr  •  Asheville, NC (Onsite)  •  3 hours ago
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Job Description

We are seeking a detail-oriented and reliable Housekeeper to join our boutique hotel team. This role is essential in maintaining the high standards of cleanliness, comfort, and personalized service that define our guest experience. The ideal candidate takes pride in their work, has a keen eye for detail, and enjoys creating a welcoming environment for guests. This position also offers cross-training in guest services, providing opportunities to expand skills and support front-of-house operations when needed.

Key Responsibilities

  • Clean and service guest rooms, suites, and public areas to boutique hotel standards
  • Make beds, change linens, and replenish towels and guest amenities
  • Dust, vacuum, mop, and sanitize all assigned areas
  • Ensure bathrooms are cleaned and fully stocked with supplies
  • Report any maintenance issues, damages, or safety concerns promptly
  • maintain an organized workspace
  • Follow hotel cleanliness protocols, including sanitation and hygiene guidelines
  • Provide friendly and professional interactions with guests when encountered
  • Assist with laundry duties as needed, including washing, drying, folding, and organizing linens
  • Support guest services as needed after training, including assisting with basic guest inquiries, directions, and light front desk support
  • Adhere to hotel policies, procedures, and quality standards

Qualifications

  • Previous housekeeping or cleaning experience preferred (hotel experience a plus)
  • Willingness to learn and participate in guest services cross-training
  • Ability to work independently and efficiently with minimal supervision
  • Strong attention to detail and time management skills
  • Physical ability to stand, walk, bend, lift, and perform repetitive tasks for extended periods
  • Reliable, punctual, and team-oriented
  • Positive attitude and commitment to guest satisfaction

Work Environment & Schedule

  • Flexible schedule, including weekends, holidays, and peak travel seasons
  • Fast-paced environment requiring multitasking and efficiency
  • Indoor work with frequent physical activity

Compensation & Benefits

  • Competitive hourly wage of $17.50 per hour plus tips
  • Opportunities for growth and advancement within the hotel, including guest services roles
  • Employee discounts and perks (if applicable)
  • Supportive, team-focused work environment
Lark

About Lark

With a family of five self managed brands, a collection of nearly 100 independent spirited hotels and 33 restaurants across 27 states and 2 countries, Lark is North America’s leading hospitality management company and brand choice for hotels under 150 keys.

Who we are.

At Lark we are about people and service. We exist to bring people together, to create life-affirming experiences and to deliver exceptional hospitality to all we encounter.

On the ground we meet people eye to eye, without pretense or preconceived notions. We offer service and attention when wanted but privacy when it’s not. We present ourselves as we are, with personality, warmth, energy and integrity. To our guests we offer to support their agenda and do not overlay our own. We always remember that the experience we provide comes with high expectations and could be part of a pivotal part of our guests lives.

We seek people that have a natural hospitality soul and we believe that skills, procedures and the details can be taught. Good people create great experiences. Within our organization, we care for our team members as they care for our guests. We aim to develop and offer as many opportunities for growth and mentorship as possible. We celebrate each other and thrive because of it.

In our relationships with owners and investors we pledge to be genuine, collaborative, honest, and transparent in all of our interactions. We will work with intention and efficiency and to earn trust. If we make mistakes, we learn from them and memorialize our corrections so we’re always getting better. Above all else, we value healthy collaboration and long-term connections.

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Portsmouth, New Hampshire
Year Founded
2012
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