Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Role
As a Room Attendant, you'll play a key role in ensuring our accommodation and public areas are presented to the highest standards. You'll help create a clean, comfortable and welcoming environment that enhances every guest's experience.
Key responsibilities include:
Cleaning guest rooms, bathrooms and public areas
Making beds, changing linen and replenishing amenities
Vacuuming, dusting and maintaining cleanliness standards
Responding to guest requests in a friendly and timely manner
Reporting maintenance issues and lost property
Working closely with colleagues across the resort to deliver exceptional service
Following health, safety and hygiene procedures at all times
This role operates across a 7-day roster, including weekends and public holidays. To be considered for this role, you must be available to work across Friday - Monday.
About You
We're looking for someone who is positive, hardworking and takes pride in delivering high-quality work.
You'll bring:
A strong attention to detail and commitment to cleanliness
A positive attitude and team-first approach
Excellent customer service and communication skills
The ability to work efficiently and independently
Physical fitness to meet the demands of a hands-on role
Flexibility to work a rotating roster
Previous experience in housekeeping, cleaning, hospitality or customer service is desirable, but not essential. We welcome applicants who are eager to learn and who genuinely enjoy creating great experiences for others.
Why Join RACV?
At RACV, we're committed to creating memorable experiences for our members and guests while providing rewarding careers for our people.
When you join us, you'll enjoy:
Competitive hourly rates and penalty rates
Employee discounts across RACV resorts, accommodation and retail
Career development and training opportunities
A supportive and inclusive team environment
The opportunity to work in one of Victoria's most beautiful coastal locations
At RACV, our values of Integrity, Accountability, Collaboration and Trust (IACT) guide everything we do, helping us create an environment where our people can thrive.
Please note: A successful appointment will be subject to a Working Rights and Police Check.
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to complete an initial 20-minute AI online chat interview
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
