Job Description

Join Our Vibrant Team at the Newly Renovated Hilton Garden Inn in the Heart of Old Town Alexandria!

Are you ready to be a part of a welcoming, dynamic team that celebrates both exceptional service and personal growth? At our newly renovated Hilton Garden Inn property, we offer more than just a job – we offer a chance to grow, thrive, and shine in the heart of one of the most charming areas of Old Town Alexandria. Just steps from the King Street Metro, our team delivers bright-hearted hospitality with a personal touch that makes every guest feel special.

At our hotel, service is not just a job – it’s a passion! Our dedicated team regularly exceeds expectations, and we pride ourselves on fostering an environment where kindness, collaboration, and empowerment are at the core of our culture. We believe in developing our team members, with many of our supervisors starting in entry-level roles then promoted from within. Whether you're looking to grow within our hotel or take your career in hospitality to the next level, Donohoe Hospitality Services provides the opportunity to expand your career and develop your skills in a fast-paced and supportive environment.

Becoming part of our team means joining a group where your ideas and contributions are valued, and where you’ll have the chance to make a real impact. We can't wait for you to bring your passion, energy, and enthusiasm to our team – apply today and start your journey with us!

Room Attendant

Our Room Attendants are dedicated to ensuring the comprehensive cleanliness and meticulous preparation of guest rooms and suites. They consistently uphold the highest standards of quality and uniformity, significantly enhancing the overall guest experience and satisfaction. Their keen attention to detail and unwavering commitment to excellence play a crucial role in maintaining the impeccable reputation of our hotel. By meticulously attending to every aspect of room preparation, from the arrangement of amenities to the cleanliness of every corner, they ensure that each guest enjoys a comfortable and welcoming environment. Their efforts not only contribute to the physical cleanliness of the rooms but also to the overall ambiance and guest experience of the hotel. This dedication to maintaining an immaculate environment is essential in fostering a positive and memorable stay for all our guests, reinforcing the hotel's commitment to providing exceptional service and hospitality.

• Thoroughly clean and prepare assigned guest rooms and suites, including making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
• Replenish and restock room amenities such as paper products, soap, and towels.
• Maintain cleanliness of exterior entry areas and hallways.
• Restock and organize housekeeping carts daily.
• Administer key control for issued keys and manage keys left by guests.
• Deliver lost and found items to the Executive Housekeeper for logging and storage.
• Report any unusual situations in guest rooms or suites to the Executive Housekeeper immediately.
• Accommodate special requests from guests.
• Ensure the confidentiality and security of guest rooms and suites.
• Keep linen closets and supply areas organized and tidy.
• Report maintenance needs and address guest requests or complaints promptly.

Additional Responsibilities

• Adhere to all hotel policies, procedures, and work rules as outlined in the employee handbook.
• Be flexible with work schedules to meet the demands of the hotel, which operates 24/7.

Skills and Abilities

• Ability to stand for extended periods.
• Capability to lift, carry, and bend throughout the shift.
• Strong ability to work independently and efficiently.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.