Job Description

You’ll play a crucial role in maintaining the high standards of cleanliness, presentation, and guest experience at Town & Country Resort. You will expertly clean, service, and refresh guest rooms daily to deliver that fresh, welcoming vibe every time. This is a physically active position requiring strength, stamina, attention to detail, and a team-first mindset in a resort-scale environment. We're looking for availability with AM shifts: Mon-Sat 8am-4:30pm, Sundays 9am-5:30pm. Pay rate: $20.85/hour.

Enjoy great team perks, including complimentary stays for you and your family, free daily lunch in our employee cafeteria, free parking, a 401(k) retirement plan, Medical/Dental Insurance and more! For full-time team members, we also offer comprehensive Medical/Dental/Vision plans and employer-paid life insurance for added peace of mind.

#TownCountrySD

Responsibilities

• Clean and service guest rooms per resort standards: make beds, replace linens and terry, dust, vacuum floors, sanitize bathrooms, and refresh all surfaces for flawless presentation.​

• Collect soiled linens, inspect for issues; restock towels, toiletries, water, minibar to par levels.​

• Use vacuums/carts correctly; report maintenance/hazards to supervisor or engineering.​

• Keep carts, storage, equipment clean, organized, and on schedule.​

• Handle guest requests courteously, especially during peaks/events.​

• Follow safety, sanitation, chemical, and PPE protocols for check-in readiness.​

Qualifications

• Experience: Previous housekeeping or hospitality experience is strongly preferred — but if you bring a positive attitude and take pride in creating clean, comfortable spaces, we’ll provide the training you need to shine.

• Knowledge: Basic understanding of cleaning methods, linen care, and the safe use of chemicals and housekeeping tools.

• Strengths: Dependable, detail-oriented, and passionate about making every guest room welcoming and spotless. Must be able to stay active throughout the day and manage multiple tasks efficiently.

• Flexibility: Availability for varied shifts, including weekends and holidays, is essential in our fast-paced resort environment.

• Language: Ability to understand and follow basic English instructions.

Physical Requirements

This role demands high energy and physical stamina—candidates must be ready to tackle these requirements:

• Must be able to stand, walk, and move for extended periods.

• Ability to lift, push, and pull (linens, vacuum cleaners, and cleaning supplies).

• Frequent bending, reaching, kneeling, and stretching while making beds and cleaning rooms.

• Must be comfortable using cleaning chemicals and housekeeping tools safely.

• Ability to climb stairs when needed and work across multiple buildings throughout the resort.