Job Description

Grow Your Career at Residence Inn Arlington Ballston!
Looking for a workplace that values you and your future? At Residence Inn Ballston, we offer more than just a job—we provide opportunities to learn, grow, and succeed in hospitality. Join a supportive, inclusive team where your contributions matter and your career goals are encouraged. Enjoy a prime location in the lively Ballston neighborhood, with restaurants, shopping, and entertainment just steps away. If you’re passionate about creating exceptional guest experiences and ready to take the next step in your career, apply today and start building your future with us!

Room Attendant

Our Room Attendants are dedicated to ensuring the comprehensive cleanliness and meticulous preparation of guest rooms and suites. They consistently uphold the highest standards of quality and uniformity, significantly enhancing the overall guest experience and satisfaction. Their keen attention to detail and unwavering commitment to excellence play a crucial role in maintaining our hotel's impeccable reputation. By meticulously attending to every aspect of room preparation, from the arrangement of amenities to the cleanliness of every corner, they ensure that each guest enjoys a comfortable and welcoming environment. Their efforts not only contribute to the physical cleanliness of the rooms but also to the hotel's overall ambiance and guest experience. This dedication to maintaining an immaculate environment is essential to fostering a positive, memorable stay for all our guests, reinforcing the hotel's commitment to providing exceptional service and hospitality.

• Thoroughly clean and prepare assigned guest rooms and suites, including making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
• Replenish and restock room amenities, including paper products, soap, and towels.
• Maintain the cleanliness of exterior entry areas and hallways.
• Restock and organize housekeeping carts daily.
• Administer key control for issued keys and manage keys left by guests.
• Deliver lost and found items to the Executive Housekeeper for logging and storage.
• Report any unusual situations in guest rooms or suites to the Executive Housekeeper immediately.
• Handle guest laundry and dry-cleaning requests.
• Accommodate special requests from guests.
• Ensure the confidentiality and security of guest rooms and suites.
• Keep linen closets and supply areas organized and tidy.
• Report maintenance needs and address guest requests or complaints promptly.

Additional Responsibilities

• Adhere to all hotel policies, procedures, and work rules as outlined in the employee handbook.
• Be flexible with work schedules to meet the hotel's 24/7 demands.

Skills and Abilities

• Ability to stand and remain on your feet for extended periods throughout the shift.

• Capability to lift and carry items weighing up to 25 pounds, as well as bend, stoop, and move continuously during the workday.

• Demonstrated ability to work independently with minimal supervision while maintaining efficiency and attention to detail.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, allowing you to receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.