StepStone Hospitality

Room Attendant

StepStone Hospitality  •  Charlotte, NC (Onsite)  •  1 month ago
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Job Description

Room Attendant

Charlotte, NC Housekeeping

We are looking for an ambitious, energetic and fun individual to join our hard working housekeeping team at the Holiday Inn Express & Suites Charlotte - Ballantyne. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

  • Clean and tidy all areas to the standard cleanliness within time limits
  • Deliver excellent customer service
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues
  • Handle reasonable guests complaints/requests and inform others when required
  • Check stocking levels of all consumables
  • Comply with health and safety regulation and act in line with company policies and licensing laws


Requirements

Requirements

Skills to be successful in this role would include:

  • Ability to work independently and remain motivated
  • Smile
  • Proven working experience in relevant field
  • Helpful with customer service
  • Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

StepStone Hospitality

About StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.

StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Providence, Rhode Island
Year Founded
2009
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