Job Description
COMPANY DESCRIPTION:
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, Fallsview Indoor waterpark, and a super entertaining arcade makes our property locations unparalleled.
Responsibilities:
• Respond promptly to requests from guests and other departments
• Identify and report preventative or other maintenance issues in public areas or guest rooms
• Complete any Room Attendant duties, should there be a need
• Check and clean restrooms in the lobby area and supply with toilet paper, paper towels and hand soap
• Check and clean Guest elevators
• Clean all glass on entrance doors
• Collect soiled pool towels and re-stock counter with clean towels
• Remove garbage
• Dust and polish the railing on the main staircase
• Vacuum all carpeted areas; make sure all chairs and sofas are clean
• Keep marble floors clean and free of dust and footprints
• Report all concerns related to Engineering, Health and Safety, Security or Suspicious circumstances
• Follow all Occupational Health and Safety policies, procedures and regulations
• Complete various housekeeping duties assigned by your manager or supervisor
Qualifications:
• Possess a good command of the English language and the ability to clearly and pleasantly communicate
• Enthusiasm, willingness to learn and a positive attitude
• Must be dependable and demonstrate organizational skills
• Ability to work flexible hours mainly evenings, weekends, overnights, split duties and public holidays,
• Must have attention to detail
• Ability to work well under pressure
• Ability to work cohesively with other departments and team members to work laterally with departments to convey concerns and come to solutions
• Able to work well independently with little supervision
• Capable of lifting heavy laundry loads, approximately 40-50 lbs.
• High School Diploma or GED
Why Work For Canadian Niagara Hotels Group?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.
