Job Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticatedluxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Join our team of hospitality professionals at our luxurious hotel in Brisbane, Australia! We're seeking a detail-oriented and guest-focused Room Attendant to ensure our guests experience the highest standards of cleanliness and comfort during their stay.

• Clean and maintain guest rooms and suites to exceptional standards of cleanliness and presentation
• Replace bed linens, make beds, and ensure all room amenities are fully stocked
• Thoroughly clean and sanitize bathrooms, including fixtures and surfaces
• Vacuum, sweep, mop, and dust guest rooms and common areas
• Report any maintenance issues or room discrepancies to the appropriate department
• Provide outstanding service to guests, addressing their needs and requests promptly and courteously
• Collaborate with the housekeeping team to ensure efficient and timely room turnover
• Adhere to all safety and sanitation protocols
• Maintain organized linen carts and storage areas

Qualifications

• Prior experience as a Room Attendant in a luxury hotel or resort is preferred
• Exceptional attention to detail and ability to maintain high cleanliness standards
• Physical capability to perform tasks associated with the role, including lifting, bending, and standing for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of proper cleaning techniques and safe use of cleaning chemicals is a plus
• Strong communication skills and ability to work effectively in a team
• Excellent time management and organizational skills
• Customer-focused mindset with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced environment
• Eligibility to work in Australia

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities within the global Accor network. We are committed to your professional growth, offering leadership development pathways, global mobility opportunities and industry-leading training programs.

Thrive in our Sofitel Brisbane Central community, with:

• Heartist benefits including global accommodation and dining discounts for you, your family and friends
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary meals in the ambassador dining room
• Laundered uniforms and dry cleaning of duty attire
• Access to wellbeing programs and learning platforms

Let your passion shine. Visit careers.accor.com and say “bonjour” to your next career opportunity.