Job Description

Who We Are:

Acme Hospitality owns and operates a collection of highly acclaimed and award-winning food & beverage concepts and boutique hotels throughout California. In addition to a collection of restaurants and hotels, we create hospitality experiences that inspire people, create a sense of camaraderie, and make people happy.

Mission & Values:

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

The room attendant at the Holbrooke Hotel plays a crucial role in maintaining excellent cleanliness standards to attend all areas of our facilities. You MUST be able to work at weekends. The goal is to enhance customer experience by keeping our facilities clean and orderly. Family meals every day, room tips, and discounts on dining.

Responsibilities:

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Job Status:

• Non-Exempt

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.