Job Description

Job Title: Roller Shutter Technician

Report To: Facilities Manager

Department: Facilities Management

Location: Kuala Lumpur

Job Summary

We are looking for a practical and dependable Roller Shutter Technician to inspect, troubleshoot, and repair damaged roller shutters across various sites. You will handle mechanical repairs, motor troubleshooting, and routine maintenance to ensure all shutters operate safely and smoothly.

Key Responsibilities

1. Inspection & Diagnostic Troubleshooting

• Conduct onsite inspection of broken or malfunctioning roller shutters (e.g., stuck slats, motor failure, snapped spring, sensor misalignment, electrical trips).
• Diagnose mechanical defects (gears, bearings, shaft, guides, springs) and electrical faults (control panels, motors, remote controls, wiring).

2. Repair, Servicing & Overhaul

• Perform emergency and routine repairs on various shutter types (motorized, manual, fire-rated, aluminum, heavy-duty steel).
• Replace damaged parts, including motors, control boxes, limit switches, side guides, torsion springs, and slats.
• Realign tracks, adjust chain drives, re-tension springs, and recalibrate top/bottom motor limit settings.
• Carry out preventative maintenance (lubrication, alignment, anchor tightening, safety testing) to prolong lifespan.

3. Emergency Recovery & Safety

• Perform manual overrides to free trapped shutters or secure premises during emergencies.
• Test safety devices (sensor beams, bottom edge sensors, manual release keys, fire alarm interlocks).
• Adhere strictly to site safety standards, working-at-height protocols (ladders/scaffolding/scissor lifts), and PPE rules.

4. Documentation & Customer Communication

• Complete service reports, job sheets, and photo documentation before and after repairs.
• Explain breakdown root causes to management or clients and provide advice on proper usage and care.

Requirements

1. Certificate or Diploma in Electrical/Mechanical trade, or relevant hands-on experience repairing roller shutters, auto-gates, or industrial door.
2. Must possess a valid Driver's License and Own Transport with a willingness to travel to client or company sites daily.
3. Strong problem-solving skills, punctual, and able to work independently at site locations.