Job Description

Join a high-impact team at the forefront of transformation in the Commercial & Investment Bank (CIB). As an Executive Director in the newly formed Role Based Access Control (RBAC) Transformation Office, you will play a pivotal role in shaping the future of access management across the CIB. This is a unique opportunity to set strategic direction, drive innovation, and partner directly with senior leaders to deliver firmwide change. If you are passionate about leading large-scale transformation, influencing business outcomes, and making a lasting impact on operational excellence, we invite you to help accelerate the adoption of standardized access management processes across one of the world’s leading financial institutions.

As the Program Management Executive Director within the Strategy and Program Office, you will drive transformation that enhances efficiency, reduces operational risk, and strengthens control frameworks. Your experience in program management and understanding of the RBAC domain will enable you to manage this complex, firmwide standard. Adept navigation through ambiguity, adaptation to change, and leveraging of analytical reasoning and influencing skills are essential for driving value-based outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals that has firmwide impact.

Job Responsibilities

• Define and execute the CIB’s RBAC strategy, ensuring alignment with regulatory standards, business objectives, and control frameworks.
• Establish and oversee governance structures that drive accountability and senior sponsorship for RBAC adoption.
• Lead the design and implementation of scalable role-based access profiles that embed least privilege and streamline operations.
• Develop deep, trust-based advisor relationships with key client stakeholders in management and the Lines of Business (LOBs) to eliminate manual workflows, advance automation, and deliver measurable efficiency gains.
• Develop and track key performance indicators (KPIs) and objectives, key results (OKRs) and own tracking and reporting on program performance and outcomes
• Build and lead a high-performing team, fostering a culture of accountability, collaboration, and growth; promote the sharing of best practices and lessons learned across the team.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in financial services, program management, or related fields.
• Deep expertise in Role Based Access Control (RBAC) frameworks.
• Proven ability to set strategy, lead governance, and deliver transformation across multiple business lines.
• Strong executive communication skills, with ability to influence and drive outcomes with senior stakeholders.
• Demonstrated success managing large, complex programs in a matrixed organization.
• Track record of building and leading high-performing teams.

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree required; advanced degree (MBA, JD, or related) strongly preferred.
• Prior experience in CIB or corporate/investment banking operations, technology, or risk.
• Background in management consulting or financial services transformation programs.
• Experience leading change management initiatives, including process redesign and adoption.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans