Welocalize

Robotics Quality Lead

Welocalize  •  United States (Onsite)  •  1 month ago
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Job Description

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Job Responsibilities:

The Robotics Data Quality Lead is responsible for defining, implementing, and continuously improving quality standards across all robotics data collection workflows. This role ensures that all collected data (video, sensor, teleoperation outputs, and annotations) meets client-defined accuracy, consistency, and usability requirements for AI model training.

Working closely with the Robotics Program Manager and Workflow Managers, this role drives quality strategy, establishes scalable QA frameworks, and serves as the primary point of contact for all quality-related matters with stakeholders. Key ResponsibilitiesQuality Strategy & Ownership

  • Define and own the end-to-end data quality strategy across robotics data collection and annotation workflows
  • Establish quality KPIs, SLAs, and acceptance criteria aligned with NVIDIA requirements
  • Develop and track quality OKRs, ensuring alignment with overall program goals
  • Proactively identify risks and implement preventative quality measures

Quality Operations & Execution

  • Design and implement quality assurance frameworks, including audits, sampling methodologies, and validation processes
  • Oversee daily quality performance, ensuring consistency across operators, moderators, and workflows
  • Partner with Workflow Managers to ensure task instructions and execution align with quality standards
  • Ensure high-quality outputs across:
    • Teleoperation sessions
    • Robotics interaction data
    • Sensor and video capture
    • Annotation and labeling outputs

Performance Monitoring & Continuous Improvement

  • Monitor and report on quality metrics (accuracy, consistency, error rates, throughput impact)
  • Conduct root cause analysis (RCA) on quality issues and implement corrective and preventive actions (CAPA)
  • Drive continuous improvement initiatives across tools, workflows, and training
  • Identify opportunities to improve efficiency without compromising quality

Team Leadership & Enablement

  • Lead and mentor a team of Robotics Quality Specialists
  • Define training programs and onboarding for new quality team members
  • Provide coaching and performance management for direct reports
  • Promote a quality-first culture across all operational layers

Client & Stakeholder Engagement

  • Serve as the primary escalation point for quality-related issues
  • Interface directly with NVIDIA stakeholders on:
    • Quality performance
    • Reporting and insights
    • Escalations and resolution plans
  • Prepare and present regular quality reports and business reviews
  • Anticipate client needs and proactively recommend improvements

Process, Documentation & Compliance

  • Maintain and evolve quality documentation, including guidelines, SOPs, and evaluation frameworks
  • Ensure alignment with safety and compliance standards in robotics environments
  • Support cross-functional collaboration with:
    • Safety & Compliance teams
    • Program leadership
    • Engineering / client teams

RequirementsExperience

  • Experience managing quality in large-scale data operations, robotics, AI/ML, or similar environments
  • Proven ability to lead cross-functional teams in fast-paced, client-facing settings
  • Strong background in quality frameworks, process improvement, and data-driven decision making
  • Experience with robotics workflows, teleoperation, or sensor-based data collection preferred

Core Skills

  • Strong analytical mindset with ability to interpret and act on data
  • Experience with RCA, CAPA, and continuous improvement methodologies
  • Excellent communication skills with ability to influence stakeholders
  • Ability to manage multiple priorities and drive outcomes under tight timelines
  • High attention to detail with a focus on scalable quality systems

Key Competencies

  • Strategic thinking with strong execution focus
  • Ownership mindset and accountability for outcomes
  • Ability to drive quality across complex, multi-layered workflows
  • Strong leadership, coaching, and team development skills
  • Customer-centric approach with proactive problem solving

Additional Job Details:

Welocalize

About Welocalize

For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models.

At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance.

Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.

Industry
Marketing & Advertising
Company Size
5,001-10,000 employees
Headquarters
New York, NY
Year Founded
Unknown
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