Bienvenido! Welcome! You give our guests a warm welcome and lay the foundation for immersing them in the ROBINSOM atmosphere. As Deputy Front Office Manager, you not only pull the strings in the background, but are also the shining face in the foreground.
Living and working at a holiday destination
You ensure optimal quota utilisation in the absence of the manager
You coordinate the arrival and departure as well as the check-in and check-out of guests.
You process reservations and enquiries
You support the organisation of events and functions
You ensure that everything runs smoothly at reception and in the back office
You work closely with other departments and support them
You have completed training as a hotel specialist
You have experience at the reception desk in the upscale hotel industry
You have initial management experience
You have knowledge of a hotel reservation system
You enjoy dealing with guests
TUI Group is the world’s number one tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs who are well known for their special and unique atmosphere.
This is partly due to the very innovative holiday concept we’ve designed, how warmly we treat each other and our guests, and especially because of our 4,500 ROBINS! They have continued the ROBINSON success story, which began over 50 years ago, in over 20 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment.
ROBINS feel right at home where others have holiday!
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
