Job Description

Roadside Rescue Patrol (40 hrs)

Location: Cumbria

Contract: Full-time, permanent. You’ll work an average 40-hour week, with a variety of shift pattern options available. You can choose a schedule that best suits your personal and professional needs.

Your earnings

We want to make the pay simple and clear from the start.

• Your guaranteed earnings are £38,270
• Our top performers earn up to £60,000

As our Roadside Rescue Patrol, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.

What will I be doing?

• Starting and finishing on your driveway, paid from the moment you get in your van to the moment you get home
• Working independently across varied locations and conditions, while remaining a valued part of a supportive team
• Using your technical knowledge and clear communication to help ensure a positive customer experience
• Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations

Qualifications

What do I need?

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
• A full Category B driving licence, with six points or fewer
• Confidence using and adapting to new technology; we’ll provide the tools, you bring the curiosity
• Flexibility to work shift patterns, including evenings, weekends and Bank Holidays, because breakdowns don’t stick to a schedule

Additional Information

Why join the AA?

• Guaranteed earnings of £38,270
• Our top performers earn up to £60,000
• Each year, choose your standby hours preferences to suit your lifestyle and work-life balance
• The independence of working out on the road
• The backing, tools and technology to help you deliver high-quality work
• The opportunity to build your career with one of the UK’s most recognised motoring brands
• Free breakdown cover from day one
• 50% discount for friends and family on breakdown cover
• 23 days’ holiday, increasing with service
• Holiday buy scheme
• Up to 7% company pension contribution
• Free physio and 24/7 virtual GP support
• Employee Assistance Programme and 24/7 remote GP service
• Employee discounts

Be yourself at the AA

We’re proud to be an inclusive employer, creating a workplace where everyone can thrive and bring their whole self to work.

Whatever your background, experience or perspective, we want you to feel supported, valued and able to make a difference.

Ready to make your next move?

If you’re an experienced vehicle professional who wants to help drivers and build your career with the AA, we’d like to hear from you.

Apply today and take your skills on the road with the AA.

Guaranteed earnings comprise a contractual base salary of £38,270 plus a location allowance of £0. Top performer earnings up to £60,000 are based on shift pattern options selected and achievement of performance targets. These earnings are not guaranteed.