Job Description

Minimum requirements:

• Matric
• Freight Forwarding or any relevant course qualification is an advantage.
• Minimum of 3-5 years experience as a road controller in a freight forwarding environment with import & export experience.

Responsibilities:

• Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms.
• Ensure client deadlines and procedures are adhered to.
• Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum.
• Provide a positive learning environment in order to strengthen the team you are working with.
• Ensure all work is carried out in accordance with the departmental and company procedure manual.
• Ensure all shipments are dispatched within the proposed time frame.
• Keep client fully informed of the progress of the shipment.
• Ensure all Customs regulations are met including the prompt return of documents.
• Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract.
• Ensure all information entered into the system is correct.
• Liaise with suppliers and expeditors to ensure timeous uplift of orders.
• Ensure PODs are returned by both the haulier and / or office of destination (hauliers are not to be paid unless PODs are received).
• Ensure clients are invoiced in line with what has been agreed and the costing is accurate.
• Ensure that clients are invoiced according to the credit terms set out for their respective Account/
• Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.
• Ensure that the company portrays a professional and friendly image to all clients.
• Handle multi modal/exports/import shipments according to client requirements.
• Ensure all destination county requirements are met.
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager.