Job Description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.

Ensure that customer shipments are transported efficiently and in full compliance with the required quality and capacity standards. This role combines operational execution, carrier management, capacity procurement, customer service, and internal support, contributing directly to the company’s logistics and commercial objectives.

About the Job

• Coordinate assigned shipments to meet customer expectations and adjust capacity based on demand.
• Source, negotiate, and secure transport capacity with carriers.
• Perform operational tasks in CargoWise (bookings, shipments, billing, tracking, data updates).
• Maintain accurate transportation information across internal systems.
• Ensure correct documentation and compliance with legal and internal requirements.
• Serve as the main operational contact for assigned customers, providing timely updates and issue resolution.
• Communicate effectively with carriers, customers, and partners.
• Identify and report discrepancies in cargo details (weight, volume, labeling, etc.).
• Develop and maintain strong relationships with carriers.
• Support the adoption of digital and automation tools by carriers.
• Ensure compliance with BASC, OEA, ISO, and internal policies; participate in audits.
• Document incidents properly and support continuous improvement initiatives.
• Mentor less experienced team members and share operational knowledge.​

About You

• Strong leadership and team‑building skills.
• Results‑driven with solid business and financial understanding.
• Effective in managing change and providing clarity.
• Excellent communication skills in English and Spanish.
• Able to work at all levels and simplify complex topics.
• Customer‑focused, organized, and highly collaborative.
• Strong negotiation, influence, and problem‑solving abilities.
• Capable of working under pressure and managing multiple priorities.
• Creative, innovative, and committed to continuous learning.

About our Benefits

• A strong Team Spirit and a lot of fun together
• A safe, multi-cultural and inclusive environment
• Individual opportunities for growth and development
• Health Insurance
• 20 days of vacations
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Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!